Bright Pattern: Bright Pattern is an omnichannel contact center platform that transcribes live and recorded customer interactions and applies AI-powered quality management and analytics across all channels. Grava AI: Brazilian AI meeting recorder app (by MeuGuru) that records, transcribes with speaker identification, summarizes meetings and answers questions about recordings. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Bright Pattern when transcribing and quality-scoring 100% of customer support calls for compliance and coaching matters most, and Grava AI when capturing lectures or study sessions and generating summaries matters most. Run both through a week of actual calls to see which suits your workflow.
Bright Pattern is an omnichannel contact center platform that transcribes live and recorded customer interactions and applies AI-powered quality management and analytics across all channels.
Brazilian AI meeting recorder app (by MeuGuru) that records, transcribes with speaker identification, summarizes meetings and answers questions about recordings.
Bright Pattern is an enterprise omnichannel contact center (CCaaS) platform that captures, transcribes, and analyzes customer interactions across voice, chat, SMS, messenger, and other channels. Its automatic speech recognition converts live and recorded calls into searchable text transcripts, which feed sentiment analysis, keyword and intent detection, and quality scoring. The platform's OmniQM quality management system automatically evaluates and scores interactions, flagging conversations for supervisor review and tracking metrics like AHT, CSAT, NPS, and first-call resolution. Real-time agent assist surfaces suggestions and compliance prompts during conversations, while interaction analytics help managers spot trends such as customer churn. Bright Pattern integrates with CRMs including Salesforce and Zendesk, and supports speech recognition in multiple languages. It is built for contact centers, BPOs, and customer service teams in sectors such as healthcare, insurance, financial services, retail, and government. It is available as cloud SaaS, on-premise, or private cloud, with a stated 30-day free trial.
Best suited for
Grava AI is a Brazilian AI meeting-recorder app developed by MG Solucoes Digitais (MeuGuru), an EdTech company in Brazil. Available on iOS and Android, it records audio and automatically converts it to text with speaker identification, then produces intelligent summaries that condense long recordings into clear, topic-organized notes. Its transcription engine is oriented to Brazilian Portuguese, and the app also supports Spanish and English. Beyond transcription and summaries, Grava AI includes an interactive chat that lets users ask questions directly about a recording, a To-Do feature that turns recordings into editable task lists, and the ability to generate professional PDF reports. Practical touches include background uploads with a notification when a summary is ready, and automatic pause and resume when an incoming phone call interrupts recording so audio is not lost. The app receives frequent updates, indicating active development and maintenance. It is designed for professionals and students who need to capture meetings, classes and important conversations and quickly transform them into searchable transcripts, summaries and action items on their phone. As a mobile-first tool from a Brazilian developer with Portuguese-language focus, it fits the Latin American market for AI meeting capture. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Bright Pattern is custom pricing (contact sales); Grava AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Bright Pattern | Grava AI |
|---|---|---|
| Core capability | Automatic speech recognition transcription of live and recorded interactions | Audio recording with automatic transcription and speaker identification |
| Standout feature | OmniQM automated quality management with AI scoring of interactions | AI-generated summaries with automatically detected topics |
| Team usage | Sentiment analysis and intent/keyword detection on conversations | Interactive chat to ask questions about a recording |
| Integrations | Real-time agent assist with suggestions and compliance prompts | To-Do feature that turns recordings into editable task lists |
| Languages & capture | Omnichannel coverage across voice, chat, SMS, and messaging | Professional PDF report generation |
| Best-fit workflow | CRM integrations including Salesforce and Zendesk | Automatic pause and resume during incoming phone calls |
Bright Pattern
Choose Bright Pattern if you need transcribing and quality-scoring 100% of customer support calls for compliance and coaching — strengths include transcription is tightly integrated with quality management and analytics across all channels.
Grava AI
Choose Grava AI if you need recording and transcribing in-person business meetings on a phone — strengths include transcription engine oriented to brazilian portuguese, with spanish and english support.
Bright Pattern
Grava AI
It depends on your workflow. Bright Pattern is strong for transcribing and quality-scoring 100% of customer support calls for compliance and coaching, while Grava AI is strong for recording and transcribing in-person business meetings on a phone. Both transcribe and summarize meetings.
Bright Pattern is custom pricing and Grava AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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