Brainote: Brainote is an AI note-taking and study app that transcribes audio, video, and speech into text and turns it into summaries, notes, and study materials. EvaluAgent: EvaluAgent is a contact-center quality assurance platform that automatically transcribes, scores, and analyzes customer conversations across calls, chats, emails, and tickets. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Brainote when recording and transcribing meetings or lectures into shareable notes and minutes matters most, and EvaluAgent when surface sentiment, intent, and contact reasons to coach agents and improve cx matters most. Try them side by side on real calls before deciding — needs vary by team.
Brainote is an AI note-taking and study app that transcribes audio, video, and speech into text and turns it into summaries, notes, and study materials.
EvaluAgent is a contact-center quality assurance platform that automatically transcribes, scores, and analyzes customer conversations across calls, chats, emails, and tickets.
Brainote is an AI-powered note-taking and study application available on the web, iOS, and Android. It captures content from multiple sources, including recorded voice memos and audio, uploaded PDFs, YouTube links, web pages, and handwritten notes via image OCR. Its core engine transcribes audio, video, and speech to text and then generates concise summaries and structured notes. For meeting and lecture scenarios, Brainote can transcribe recordings, convert meeting minutes into text, and produce organized AI meeting notes alongside study guides. Beyond transcription, it offers an AI chat assistant to clarify and refine notes, plus learning-focused tools such as automatically generated flashcards, quizzes, and spaced-repetition review. Transcripts and summaries can be exported for sharing. The product is marketed primarily toward students and learners preparing for exams, but its transcription and summarization capabilities also serve professionals capturing meetings and lectures. The free tier provides limited generation, while a Pro subscription unlocks unlimited use. No third-party meeting-platform integrations are advertised on its site.
Best suited for
EvaluAgent is a UK-based quality assurance and performance-improvement platform built for contact centers, BPOs, QA leads, team managers, and frontline agents. It captures interactions from connected CCaaS, CRM, and helpdesk systems, then transcribes voice calls to text and processes chats, emails, and tickets so every conversation can be reviewed rather than just a manual sample. Its AutoQA engine uses customizable drag-and-drop scorecards to automatically evaluate interactions, applying auto-fail logic and weighting that mirror how a team grades quality. A conversation-intelligence layer adds sentiment analysis, reason-for-contact classification, intent detection, summarization, predictive metrics, and customer-vulnerability signals. Insights flow into coaching plans, performance tracking, and agent feedback. The platform also offers AI-agent observability to detect issues in automated conversations, plus calibration and reporting tools. It integrates with systems such as Genesys, Five9, NICE CXone, Talkdesk, Amazon Connect, Salesforce, and Zendesk, and lists enterprise security credentials including SOC 2 Type II and ISO 27001.
Best suited for
Brainote is a free tier with paid upgrades (freemium); EvaluAgent is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Brainote | EvaluAgent |
|---|---|---|
| Core capability | AI transcription of audio, video, and speech to text | Automatic voice-call transcription with multi-language support |
| Standout feature | Voice memo and audio recording capture | AutoQA scoring of 100% of conversations using customizable drag-and-drop scorecards |
| Team usage | Automatic summaries, notes, and study guides from recordings | Conversation intelligence: sentiment analysis, intent detection, and summarization |
| Integrations | Multi-source input: PDFs, YouTube links, web pages, and handwritten-note OCR | Reason-for-contact classification and predictive metrics (CSAT/NPS/resolution) |
| Languages & capture | AI chat assistant to refine and clarify notes | AI-agent observability to flag hallucinations, missed intents, and quality issues |
| Best-fit workflow | Flashcard and quiz generation with spaced-repetition review | Coaching workflows, calibration, and dashboards built on QA insights |
Brainote
Choose Brainote if you need recording and transcribing meetings or lectures into shareable notes and minutes — strengths include available across web, ios, and android with a permanently free tier.
EvaluAgent
Choose EvaluAgent if you need automatically score and audit 100% of customer service calls and chats for quality and compliance — strengths include transcribes and analyzes every interaction across voice, chat, email, and tickets rather than a small manual sample.
Brainote
EvaluAgent
It depends on your workflow. Brainote is strong for recording and transcribing meetings or lectures into shareable notes and minutes, while EvaluAgent is strong for automatically score and audit 100% of customer service calls and chats for quality and compliance. Both transcribe and summarize meetings.
Brainote is a free tier with paid upgrades and EvaluAgent is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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