Boostlingo: Language access platform whose AI Pro engine delivers live AI captioning, translation, and transcription for meetings, webinars, and events. Scorebuddy: Scorebuddy is an AI-powered contact center quality assurance platform that transcribes and auto-scores voice, chat, email, and social interactions against customizable scorecards. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Boostlingo when adding live ai-translated captions to a webinar or virtual meeting matters most, and Scorebuddy when transcribing and analyzing multilingual customer calls to surface sentiment and contact drivers matters most. Try them side by side on real calls before deciding — needs vary by team.
Language access platform whose AI Pro engine delivers live AI captioning, translation, and transcription for meetings, webinars, and events.
Scorebuddy is an AI-powered contact center quality assurance platform that transcribes and auto-scores voice, chat, email, and social interactions against customizable scorecards.
Boostlingo is a language-access company whose product suite spans interpreter scheduling, on-site interpretation, remote video and phone interpretation, on-demand interpreter access, and AI-powered live captioning and translation. Its AI Pro engine provides transcription, live translation, and video captioning for meetings, events, and webinars, and the Boostlingo Events offering delivers continuous AI-translated captions for onsite, hybrid, and virtual sessions. Attendees can access live AI captions through a shared link or QR code without downloading anything, with captions appearing in their selected language in real time, and organizers can set default languages and enable automatic translation so the system streams translated captions throughout a session without manual switching. The platform supports a large number of languages and thousands of language pairs and integrates with major video-conferencing platforms including Zoom, Microsoft Teams, and Webex, as well as in-person and hybrid event setups. Boostlingo continues to expand its AI capabilities, including a more recent AI Interpreter that joins its AI captions and translations features. The product is actively operating in 2025/2026 and is well suited to event organizers, enterprises, and language-service providers that need scalable multilingual captioning and translation across both AI and human interpretation workflows. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Scorebuddy (ScorebuddyCX) is a contact center quality assurance and conversation intelligence platform built for QA teams, CX leaders, and BPOs across industries such as financial services, technology, healthcare, and retail. It ingests agent-customer interactions across voice, chat, email, and social channels and uses GenAI auto-scoring to automatically evaluate conversations against fully customizable scorecards, scoring both human agents and AI chatbots while maintaining an audit trail for regulated environments. For voice, it provides AI transcription that converts multilingual call recordings into transcripts, then layers conversation analytics on top: automated sentiment analysis, contact-driver categorization, and pattern detection across interactions. Reviewers can view scorecards alongside AI marked-up conversations and build automated pass/fail rules. The platform also includes a built-in learning management system that assigns targeted coaching and AI-generated courses based on identified skill gaps, plus configurable dashboards for CX, product, and other teams. It integrates with leading contact center and CRM tools including Five9, Genesys, Salesforce, and Zendesk. What distinguishes it is the combination of configurable QA scorecards, transcription-driven analytics, and coaching/LMS in one workflow.
Best suited for
Boostlingo is a free tier with paid upgrades (freemium); Scorebuddy is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Boostlingo | Scorebuddy |
|---|---|---|
| Core capability | Automatic translation with configurable default languages | AI transcription of multilingual call recordings into text transcripts |
| Standout feature | AI Pro engine for live transcription, translation, and video captioning | GenAI auto-scoring of interactions against fully customizable scorecards |
| Team usage | Boostlingo Events for onsite, hybrid, and virtual multilingual sessions | Conversation analytics with sentiment analysis and contact-driver categorization |
| Integrations | No-download attendee access to live captions via link or QR code | Omnichannel coverage across voice, chat, email, and social interactions |
| Languages & capture | Support for 130+ languages and thousands of language pairs | Side-by-side view of scorecards and AI marked-up conversations with automated pass/fail rules |
| Best-fit workflow | Integrations with Zoom, Microsoft Teams, and Webex plus human interpretation services | Built-in learning management system with targeted coaching and AI-generated courses |
Boostlingo
Choose Boostlingo if you need adding live ai-translated captions to a webinar or virtual meeting — strengths include combines ai captioning and translation with a full human-interpretation network.
Scorebuddy
Choose Scorebuddy if you need automatically scoring and qa-evaluating up to 100% of contact center interactions across channels — strengths include covers qa, conversation analytics, transcription, and coaching/lms in a single integrated platform.
Boostlingo
Scorebuddy
It depends on your workflow. Boostlingo is strong for adding live ai-translated captions to a webinar or virtual meeting, while Scorebuddy is strong for automatically scoring and qa-evaluating up to 100% of contact center interactions across channels. Both transcribe and summarize meetings.
Boostlingo is a free tier with paid upgrades and Scorebuddy is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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