Boostlingo: Language access platform whose AI Pro engine delivers live AI captioning, translation, and transcription for meetings, webinars, and events. EvaluAgent: EvaluAgent is a contact-center quality assurance platform that automatically transcribes, scores, and analyzes customer conversations across calls, chats, emails, and tickets. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Boostlingo when adding live ai-translated captions to a webinar or virtual meeting matters most, and EvaluAgent when surface sentiment, intent, and contact reasons to coach agents and improve cx matters most. Try them side by side on real calls before deciding — needs vary by team.
Language access platform whose AI Pro engine delivers live AI captioning, translation, and transcription for meetings, webinars, and events.
EvaluAgent is a contact-center quality assurance platform that automatically transcribes, scores, and analyzes customer conversations across calls, chats, emails, and tickets.
Boostlingo is a language-access company whose product suite spans interpreter scheduling, on-site interpretation, remote video and phone interpretation, on-demand interpreter access, and AI-powered live captioning and translation. Its AI Pro engine provides transcription, live translation, and video captioning for meetings, events, and webinars, and the Boostlingo Events offering delivers continuous AI-translated captions for onsite, hybrid, and virtual sessions. Attendees can access live AI captions through a shared link or QR code without downloading anything, with captions appearing in their selected language in real time, and organizers can set default languages and enable automatic translation so the system streams translated captions throughout a session without manual switching. The platform supports a large number of languages and thousands of language pairs and integrates with major video-conferencing platforms including Zoom, Microsoft Teams, and Webex, as well as in-person and hybrid event setups. Boostlingo continues to expand its AI capabilities, including a more recent AI Interpreter that joins its AI captions and translations features. The product is actively operating in 2025/2026 and is well suited to event organizers, enterprises, and language-service providers that need scalable multilingual captioning and translation across both AI and human interpretation workflows. Pricing varies by plan. Check the official website for current pricing.
Best suited for
EvaluAgent is a UK-based quality assurance and performance-improvement platform built for contact centers, BPOs, QA leads, team managers, and frontline agents. It captures interactions from connected CCaaS, CRM, and helpdesk systems, then transcribes voice calls to text and processes chats, emails, and tickets so every conversation can be reviewed rather than just a manual sample. Its AutoQA engine uses customizable drag-and-drop scorecards to automatically evaluate interactions, applying auto-fail logic and weighting that mirror how a team grades quality. A conversation-intelligence layer adds sentiment analysis, reason-for-contact classification, intent detection, summarization, predictive metrics, and customer-vulnerability signals. Insights flow into coaching plans, performance tracking, and agent feedback. The platform also offers AI-agent observability to detect issues in automated conversations, plus calibration and reporting tools. It integrates with systems such as Genesys, Five9, NICE CXone, Talkdesk, Amazon Connect, Salesforce, and Zendesk, and lists enterprise security credentials including SOC 2 Type II and ISO 27001.
Best suited for
Boostlingo is a free tier with paid upgrades (freemium); EvaluAgent is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Boostlingo | EvaluAgent |
|---|---|---|
| Core capability | Automatic translation with configurable default languages | Automatic voice-call transcription with multi-language support |
| Standout feature | AI Pro engine for live transcription, translation, and video captioning | AutoQA scoring of 100% of conversations using customizable drag-and-drop scorecards |
| Team usage | Boostlingo Events for onsite, hybrid, and virtual multilingual sessions | Conversation intelligence: sentiment analysis, intent detection, and summarization |
| Integrations | No-download attendee access to live captions via link or QR code | Reason-for-contact classification and predictive metrics (CSAT/NPS/resolution) |
| Languages & capture | Support for 130+ languages and thousands of language pairs | AI-agent observability to flag hallucinations, missed intents, and quality issues |
| Best-fit workflow | Integrations with Zoom, Microsoft Teams, and Webex plus human interpretation services | Coaching workflows, calibration, and dashboards built on QA insights |
Boostlingo
Choose Boostlingo if you need adding live ai-translated captions to a webinar or virtual meeting — strengths include combines ai captioning and translation with a full human-interpretation network.
EvaluAgent
Choose EvaluAgent if you need automatically score and audit 100% of customer service calls and chats for quality and compliance — strengths include transcribes and analyzes every interaction across voice, chat, email, and tickets rather than a small manual sample.
Boostlingo
EvaluAgent
It depends on your workflow. Boostlingo is strong for adding live ai-translated captions to a webinar or virtual meeting, while EvaluAgent is strong for automatically score and audit 100% of customer service calls and chats for quality and compliance. Both transcribe and summarize meetings.
Boostlingo is a free tier with paid upgrades and EvaluAgent is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
More head-to-head comparisons involving Boostlingo and EvaluAgent.
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