Berrycast: A screen recorder and AI meeting notes tool with a Chrome extension and desktop app that records, transcribes, and summarizes calls. Solidroad: Solidroad is an AI quality assurance and coaching platform that automatically reviews and scores 100% of a CX team's customer conversations across phone, chat, email, and video, then turns the findings into agent training simulations. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Berrycast when recording and summarizing zoom, google meet, or microsoft teams meetings matters most, and Solidroad when onboarding and continuously coaching cx agents with realistic ai customer simulations matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
A screen recorder and AI meeting notes tool with a Chrome extension and desktop app that records, transcribes, and summarizes calls.
Solidroad is an AI quality assurance and coaching platform that automatically reviews and scores 100% of a CX team's customer conversations across phone, chat, email, and video, then turns the findings into agent training simulations.
Berrycast is a screen-recording and video-messaging tool that also functions as an AI meeting notes assistant. Users install a browser extension (for Chromium-based browsers and Safari) or a desktop application, then choose a recording mode such as screen plus camera or camera only. Recordings are uploaded to the cloud where Berrycast automatically generates a transcript, detecting more than 60 languages, and its AIWriter feature can produce meeting notes in several formats including key points, bullet summaries, action items, and paragraph-style recaps. Berrycast is designed to work alongside video meetings on platforms like Zoom, Google Meet, and Microsoft Teams, and it records without adding a separate meeting bot. Beyond meeting capture, it supports video trimming, custom thumbnails, HD downloads, transcript downloads, sharing via direct links or email, embedding on websites, and viewer engagement tracking with comments. It is built by Les Technologies Openmind Inc. of Quebec, Canada, and is aimed at individuals and teams who want to record, document, and share meetings and screen-based videos. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Solidroad is an AI-native quality assurance and training platform built for enterprise customer experience and support teams. Instead of manually sampling a handful of interactions, it ingests and reviews 100% of customer conversations across phone calls, live chat, email tickets, and video, then auto-scores each one against custom scorecards aligned to a team's own quality standards. The platform auto-tags key moments, highlights, and risks, surfacing skill gaps and coaching opportunities across both human agents and AI agents. What makes it distinct is how it closes the loop: QA findings feed directly into AI-powered training simulations that look, act, and sound like real customers, letting reps practice scenarios that vary by difficulty, language, and channel while the system grades them and gives tailored feedback. It integrates with support stacks including Zendesk, Intercom, and Gong. Founded in 2023 and Y Combinator-backed, Solidroad raised a 2026 Series A and counts brands such as Ryanair, Oura, Crypto.com, Podium, and Fever among its customers. It is sold via demo and sales engagement.
Best suited for
Berrycast is a free tier with paid upgrades (freemium); Solidroad is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Berrycast | Solidroad |
|---|---|---|
| Core capability | Chrome/Chromium and Safari browser extension plus desktop application | Automated review and scoring of 100% of customer conversations across phone, chat, email, and video |
| Standout feature | Screen-plus-camera or camera-only recording modes | Custom AI scorecards aligned to a team's own quality and compliance standards |
| Team usage | Automatic transcription with detection of 60+ languages | Auto-tagging of highlights, key actions, and risk moments within conversations |
| Integrations | AIWriter for summaries, key points, and action items | AI training simulations that mimic real customers, varied by difficulty, language, and channel |
| Languages & capture | Video trimming, custom thumbnails, and HD downloads | Automatic grading and tailored coaching feedback for agents based on QA findings |
| Best-fit workflow | Sharing via direct link, email, or website embed with view tracking and comments | Integrations with support tools like Zendesk, Intercom, and Gong |
Berrycast
Choose Berrycast if you need recording and summarizing zoom, google meet, or microsoft teams meetings — strengths include combines screen recording, transcription, and ai summaries in one tool.
Solidroad
Choose Solidroad if you need automating qa coverage to score every support call, chat, and ticket instead of sampling — strengths include reviews every interaction rather than a small manual sample, giving full qa coverage.
Berrycast
Solidroad
It depends on your workflow. Berrycast is strong for recording and summarizing zoom, google meet, or microsoft teams meetings, while Solidroad is strong for automating qa coverage to score every support call, chat, and ticket instead of sampling. Both transcribe and summarize meetings.
Berrycast is a free tier with paid upgrades and Solidroad is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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