Berrycast: A screen recorder and AI meeting notes tool with a Chrome extension and desktop app that records, transcribes, and summarizes calls. QEval: QEval is an AI contact center quality assurance platform that transcribes and scores customer conversations across voice, chat, email, and SMS against customizable scorecards. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Berrycast when recording and summarizing zoom, google meet, or microsoft teams meetings matters most, and QEval when real-time compliance monitoring and de-escalation support during live customer calls matters most. Try them side by side on real calls before deciding — needs vary by team.
A screen recorder and AI meeting notes tool with a Chrome extension and desktop app that records, transcribes, and summarizes calls.
QEval is an AI contact center quality assurance platform that transcribes and scores customer conversations across voice, chat, email, and SMS against customizable scorecards.
Berrycast is a screen-recording and video-messaging tool that also functions as an AI meeting notes assistant. Users install a browser extension (for Chromium-based browsers and Safari) or a desktop application, then choose a recording mode such as screen plus camera or camera only. Recordings are uploaded to the cloud where Berrycast automatically generates a transcript, detecting more than 60 languages, and its AIWriter feature can produce meeting notes in several formats including key points, bullet summaries, action items, and paragraph-style recaps. Berrycast is designed to work alongside video meetings on platforms like Zoom, Google Meet, and Microsoft Teams, and it records without adding a separate meeting bot. Beyond meeting capture, it supports video trimming, custom thumbnails, HD downloads, transcript downloads, sharing via direct links or email, embedding on websites, and viewer engagement tracking with comments. It is built by Les Technologies Openmind Inc. of Quebec, Canada, and is aimed at individuals and teams who want to record, document, and share meetings and screen-based videos. Pricing varies by plan. Check the official website for current pricing.
Best suited for
QEval, built by Etech Global Services, is an AI-powered contact center quality assurance and performance management platform. It automatically transcribes recorded and live customer interactions across voice, chat, email, and SMS channels, then applies speech analytics, sentiment detection, and topic classification to evaluate every conversation against customizable quality scorecards rather than a small manual sample. Built for contact center QA teams, compliance officers, and operations leaders, it converts interactions into searchable transcripts in near real time, scoring both human and AI agents. QEval includes real-time agent assist that surfaces compliance prompts and de-escalation guidance during live calls, automated PCI/HIPAA/GDPR compliance monitoring with PHI/PII redaction, and coaching workflows with analytics and gamification to drive agent improvement. A flexible scorecard builder supports numeric, weighted, blind, and holistic scoring formats. Distinct from generic LLM wrappers, QEval emphasizes a proprietary multi-expert evaluation architecture, vendor-neutral scoring of third-party AI agents, and a roughly 30-day deployment timeline aimed at enterprise contact centers.
Best suited for
Berrycast is a free tier with paid upgrades (freemium); QEval is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Berrycast | QEval |
|---|---|---|
| Core capability | Chrome/Chromium and Safari browser extension plus desktop application | Automated transcription of recorded and live calls into searchable text via speech analytics |
| Standout feature | Screen-plus-camera or camera-only recording modes | Customizable quality scorecards (numeric, weighted, blind, and holistic scoring formats) |
| Team usage | Automatic transcription with detection of 60+ languages | Evaluation across 100% of voice, chat, email, and SMS interactions instead of manual samples |
| Integrations | AIWriter for summaries, key points, and action items | Real-time agent assist with live compliance prompts and de-escalation guidance |
| Languages & capture | Video trimming, custom thumbnails, and HD downloads | Compliance monitoring for PCI, HIPAA, and GDPR with PHI/PII redaction |
| Best-fit workflow | Sharing via direct link, email, or website embed with view tracking and comments | Scoring of both human agents and third-party AI agents, plus coaching, analytics, and gamification |
Berrycast
Choose Berrycast if you need recording and summarizing zoom, google meet, or microsoft teams meetings — strengths include combines screen recording, transcription, and ai summaries in one tool.
QEval
Choose QEval if you need automating quality monitoring and scoring of agent customer interactions at scale — strengths include transcribes and analyzes 100% of interactions across multiple channels rather than a sampled subset.
Berrycast
QEval
It depends on your workflow. Berrycast is strong for recording and summarizing zoom, google meet, or microsoft teams meetings, while QEval is strong for automating quality monitoring and scoring of agent customer interactions at scale. Both transcribe and summarize meetings.
Berrycast is a free tier with paid upgrades and QEval is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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