Berrycast: A screen recorder and AI meeting notes tool with a Chrome extension and desktop app that records, transcribes, and summarizes calls. CallFinder: CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Berrycast when recording and summarizing zoom, google meet, or microsoft teams meetings matters most, and CallFinder when coaching agents on de-escalation, compliance, and word choice matters most. Run both through a week of actual calls to see which suits your workflow.
A screen recorder and AI meeting notes tool with a Chrome extension and desktop app that records, transcribes, and summarizes calls.
CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights.
Berrycast is a screen-recording and video-messaging tool that also functions as an AI meeting notes assistant. Users install a browser extension (for Chromium-based browsers and Safari) or a desktop application, then choose a recording mode such as screen plus camera or camera only. Recordings are uploaded to the cloud where Berrycast automatically generates a transcript, detecting more than 60 languages, and its AIWriter feature can produce meeting notes in several formats including key points, bullet summaries, action items, and paragraph-style recaps. Berrycast is designed to work alongside video meetings on platforms like Zoom, Google Meet, and Microsoft Teams, and it records without adding a separate meeting bot. Beyond meeting capture, it supports video trimming, custom thumbnails, HD downloads, transcript downloads, sharing via direct links or email, embedding on websites, and viewer engagement tracking with comments. It is built by Les Technologies Openmind Inc. of Quebec, Canada, and is aimed at individuals and teams who want to record, document, and share meetings and screen-based videos. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CallFinder is a cloud-based speech analytics and conversation intelligence platform built for contact centers and quality assurance teams. It captures audio by integrating with a company's existing call recording provider and contact center systems, then applies AI-powered speech-to-text to produce searchable transcriptions of agent-customer interactions. Beyond transcription, the platform delivers automated agent scorecards, sentiment and emotion analysis (positive, negative, or neutral), and silence and overtalk detection to pinpoint conversation patterns and customer pain points. Custom analytics reporting helps managers identify trends, compliance risks, and coaching opportunities across large call volumes. A distinguishing element is its managed client services model, in which an assigned Speech Analyst works alongside the QA team to define goals and optimize the deployment, combining AI with human review. CallFinder integrates with most CRMs and contact center solutions, with a typical implementation taking several weeks. It is aimed at contact centers in industries such as credit unions, healthcare, collections, insurance, and education seeking to monitor and improve customer interactions.
Best suited for
Berrycast is a free tier with paid upgrades (freemium); CallFinder is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Berrycast | CallFinder |
|---|---|---|
| Core capability | Chrome/Chromium and Safari browser extension plus desktop application | AI-powered speech-to-text call transcription |
| Standout feature | Screen-plus-camera or camera-only recording modes | Searchable transcripts of agent-customer interactions |
| Team usage | Automatic transcription with detection of 60+ languages | Sentiment and emotion analysis |
| Integrations | AIWriter for summaries, key points, and action items | Automated agent scorecards |
| Languages & capture | Video trimming, custom thumbnails, and HD downloads | Silence and overtalk detection |
| Best-fit workflow | Sharing via direct link, email, or website embed with view tracking and comments | Custom analytics and reporting |
Berrycast
Choose Berrycast if you need recording and summarizing zoom, google meet, or microsoft teams meetings — strengths include combines screen recording, transcription, and ai summaries in one tool.
CallFinder
Choose CallFinder if you need automating quality assurance and call scoring in contact centers — strengths include combines ai analysis with a dedicated human speech analyst.
Berrycast
CallFinder
It depends on your workflow. Berrycast is strong for recording and summarizing zoom, google meet, or microsoft teams meetings, while CallFinder is strong for automating quality assurance and call scoring in contact centers. Both transcribe and summarize meetings.
Berrycast is a free tier with paid upgrades and CallFinder is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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