Beey: Web app for automatic transcription, subtitle creation, translation, and live transcription. Zenarate: Zenarate's Performance Analyzer is an AI tool that transcribes, redacts, and scores live contact-center agent calls for quality assurance and coaching. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Beey when transcribing podcasts, interviews, and video into editable text matters most, and Zenarate when monitoring customer sentiment and emerging call topics to surface compliance and experience issues matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Web app for automatic transcription, subtitle creation, translation, and live transcription.
Zenarate's Performance Analyzer is an AI tool that transcribes, redacts, and scores live contact-center agent calls for quality assurance and coaching.
Beey is a web-based application for automatically transcribing and subtitling audio and video content using AI. Users upload recordings or record audio directly, and Beey converts the speech into text that can be edited in a built-in editor featuring speaker separation, waveform preview, and full-text search. From the transcript, the platform creates professional captions and subtitles and can apply automatic AI translation across a range of languages. Beey also offers live transcription of streamed content as an add-on, extending its use to events and broadcasts in addition to pre-recorded files. The platform supports more than thirty languages and provides API access for teams that want to integrate transcription into their own systems. Beey is aimed at journalists, media houses, researchers, and content creators who need accurate, editable transcripts and subtitles, as well as users converting podcasts, videos, and meeting recordings into searchable text. Its combination of an editor, subtitle tools, and live transcription makes it suitable for both production and documentation workflows. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Zenarate is an AI simulation-training and conversation-analytics platform for contact centers, and its Performance Analyzer (formerly Call Analyzer) is the module that turns live customer calls into structured quality and coaching data. The AI engine automatically transcribes each interaction, redacts sensitive information, and scores calls against a client's defined call model and skill expectations, processing up to 100% of calls rather than a small sampled subset. Analysis runs nightly so leaders have results the next day, with automated scorecards, sentiment analysis, topic and trend reporting, and next-action coaching recommendations. Managers can drill into specific conversation moments, listen to the audio, and add commentary directly from the scorecard. Because it sits inside Zenarate's AI Coach platform, identified gaps can be turned into personalized roleplay simulations and coaching plans. It is built for QA managers, training leaders, and contact-center operations across industries such as financial services, healthcare, insurance, telecom, retail, and travel, and supports multiple languages and global deployments.
Best suited for
Beey is a free tier with paid upgrades (freemium); Zenarate is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Beey | Zenarate |
|---|---|---|
| Core capability | Automatic transcription of audio and video | AI transcription of live agent calls with automatic redaction of sensitive information |
| Standout feature | Subtitle and caption creation with a dedicated editor | Automated scoring of up to 100% of calls against a client's defined call model and skill parameters |
| Team usage | Speaker separation, waveform preview, and full-text search | Quality-assurance scorecards with the ability to listen to audio and add manager commentary |
| Integrations | Automatic AI translation across many languages | Sentiment analysis plus topic-frequency and trend reporting across interactions |
| Languages & capture | Live transcription of streamed content and API access | Next-action coaching recommendations that convert QA findings into roleplay simulations |
| Best-fit workflow | Automatic transcription of audio and video | Nightly batch processing so insights are ready the following day |
Beey
Choose Beey if you need transcribing podcasts, interviews, and video into editable text — strengths include editor with speaker separation and search aids transcript cleanup.
Zenarate
Choose Zenarate if you need automating contact-center qa by transcribing and scoring every agent call instead of manual sampling — strengths include analyzes up to 100% of calls instead of a small manual qa sample, with automatic transcription and redaction.
Beey
Zenarate
It depends on your workflow. Beey is strong for transcribing podcasts, interviews, and video into editable text, while Zenarate is strong for automating contact-center qa by transcribing and scoring every agent call instead of manual sampling. Both transcribe and summarize meetings.
Beey is a free tier with paid upgrades and Zenarate is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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