Beey: Web app for automatic transcription, subtitle creation, translation, and live transcription. Uniphore: Uniphore is an enterprise conversational AI and customer service analytics platform that records, transcribes, and analyzes voice and digital interactions for real-time agent assist, conversation intelligence, and automated quality assurance. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Beey when transcribing podcasts, interviews, and video into editable text matters most, and Uniphore when qa and supervisor teams automating call scoring, coaching, and compliance monitoring across all interactions matters most. Run both through a week of actual calls to see which suits your workflow.
Web app for automatic transcription, subtitle creation, translation, and live transcription.
Uniphore is an enterprise conversational AI and customer service analytics platform that records, transcribes, and analyzes voice and digital interactions for real-time agent assist, conversation intelligence, and automated quality assurance.
Beey is a web-based application for automatically transcribing and subtitling audio and video content using AI. Users upload recordings or record audio directly, and Beey converts the speech into text that can be edited in a built-in editor featuring speaker separation, waveform preview, and full-text search. From the transcript, the platform creates professional captions and subtitles and can apply automatic AI translation across a range of languages. Beey also offers live transcription of streamed content as an add-on, extending its use to events and broadcasts in addition to pre-recorded files. The platform supports more than thirty languages and provides API access for teams that want to integrate transcription into their own systems. Beey is aimed at journalists, media houses, researchers, and content creators who need accurate, editable transcripts and subtitles, as well as users converting podcasts, videos, and meeting recordings into searchable text. Its combination of an editor, subtitle tools, and live transcription makes it suitable for both production and documentation workflows. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Uniphore is an enterprise Business AI platform built for contact centers and customer service operations. Its customer service suite captures and records voice and screen interactions, then applies speech-to-text and natural language processing to transcribe and analyze conversations. The Conversation Insights Agent uses generative AI to analyze 100% of customer calls, producing conversation summaries, sentiment analysis, and topic/call-driver detection, and lets users query insights in natural language without predefined keyword lists. Its Real-Time Agent Assist surfaces in-the-moment guidance and knowledge during live calls and automates after-call work such as wrap-up summaries. The platform also automates quality assurance across every call rather than relying on random sampling or manual scorecards, flagging coaching needs and compliance gaps. The Communication Recording Agent provides multi-channel audio capture, transcription, and built-in compliance controls (MiFID II, Dodd-Frank, PCI DSS, GDPR). It targets contact center leaders, QA managers, supervisors, and operations teams. Uniphore is established, with documented enterprise deployments and industry analyst recognition.
Best suited for
Beey is a free tier with paid upgrades (freemium); Uniphore is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Beey | Uniphore |
|---|---|---|
| Core capability | Automatic transcription of audio and video | Real-time call transcription and live agent assist with in-the-moment guidance |
| Standout feature | Subtitle and caption creation with a dedicated editor | Generative-AI conversation intelligence analyzing 100% of calls for summaries, sentiment, and call drivers |
| Team usage | Speaker separation, waveform preview, and full-text search | Automated quality assurance across all interactions without random sampling or manual scorecards |
| Integrations | Automatic AI translation across many languages | Multi-channel voice and screen recording with transcription in supported languages |
| Languages & capture | Live transcription of streamed content and API access | Natural language querying of conversation insights without keyword lists or tags |
| Best-fit workflow | Automatic transcription of audio and video | Automated after-call work (ACW) summaries and post-call task automation |
Beey
Choose Beey if you need transcribing podcasts, interviews, and video into editable text — strengths include editor with speaker separation and search aids transcript cleanup.
Uniphore
Choose Uniphore if you need contact centers transcribing and analyzing every customer call to uncover call drivers and sentiment trends — strengths include analyzes 100% of conversations rather than a sampled subset, improving qa and compliance coverage.
Beey
Uniphore
It depends on your workflow. Beey is strong for transcribing podcasts, interviews, and video into editable text, while Uniphore is strong for contact centers transcribing and analyzing every customer call to uncover call drivers and sentiment trends. Both transcribe and summarize meetings.
Beey is a free tier with paid upgrades and Uniphore is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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