Beey: Web app for automatic transcription, subtitle creation, translation, and live transcription. CallMiner: CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Beey when transcribing podcasts, interviews, and video into editable text matters most, and CallMiner when compliance and risk teams flagging regulatory or fraud issues across all customer calls matters most. Run both through a week of actual calls to see which suits your workflow.
Web app for automatic transcription, subtitle creation, translation, and live transcription.
CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance.
Beey is a web-based application for automatically transcribing and subtitling audio and video content using AI. Users upload recordings or record audio directly, and Beey converts the speech into text that can be edited in a built-in editor featuring speaker separation, waveform preview, and full-text search. From the transcript, the platform creates professional captions and subtitles and can apply automatic AI translation across a range of languages. Beey also offers live transcription of streamed content as an add-on, extending its use to events and broadcasts in addition to pre-recorded files. The platform supports more than thirty languages and provides API access for teams that want to integrate transcription into their own systems. Beey is aimed at journalists, media houses, researchers, and content creators who need accurate, editable transcripts and subtitles, as well as users converting podcasts, videos, and meeting recordings into searchable text. Its combination of an editor, subtitle tools, and live transcription makes it suitable for both production and documentation workflows. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CallMiner is an enterprise speech and conversation analytics platform, built around its Eureka product, that captures and analyzes customer interactions across voice and digital channels. It records and transcribes calls into text, then applies acoustic and linguistic AI to surface sentiment, emotion, intent, and behavioral signals — quantifying frustration, effort, satisfaction, and confidence rather than sampling a fraction of conversations. Designed for contact centers and large enterprises, it spans modules for analysis, automated agent scoring and coaching, real-time guidance during live calls, automated redaction of sensitive data, multilingual translation, and interactive dashboards. CallMiner ingests voice, chat, email, surveys, social media, and screen recordings, applying scoring models to isolate compliance risks, fraud, quality issues, and sales outcomes. It also includes generative and agentic AI features such as automatic category creation, contact summarization, and natural-language discovery. The platform is used across healthcare, finance, retail, insurance, and BPO sectors, and was named a leader in The Forrester Wave: Conversation Intelligence Solutions for Contact Centers, Q2 2025.
Best suited for
Beey is a free tier with paid upgrades (freemium); CallMiner is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Beey | CallMiner |
|---|---|---|
| Core capability | Automatic transcription of audio and video | Automatic transcription of voice and digital interactions across multiple languages |
| Standout feature | Subtitle and caption creation with a dedicated editor | Acoustic and linguistic sentiment and emotion analysis (frustration, satisfaction, effort) |
| Team usage | Speaker separation, waveform preview, and full-text search | Real-time agent guidance and alerts during live calls plus post-call analysis |
| Integrations | Automatic AI translation across many languages | Automated redaction of sensitive numeric data for compliance and security |
| Languages & capture | Live transcription of streamed content and API access | Automated scoring and quality management for compliance, performance, and sales |
| Best-fit workflow | Automatic transcription of audio and video | Omnichannel coverage: voice, chat, email, surveys, social, and screen recordings |
Beey
Choose Beey if you need transcribing podcasts, interviews, and video into editable text — strengths include editor with speaker separation and search aids transcript cleanup.
CallMiner
Choose CallMiner if you need contact centers monitoring agent performance and automating quality scoring and coaching — strengths include analyzes 100% of interactions rather than a sampled subset, reducing blind spots.
Beey
CallMiner
It depends on your workflow. Beey is strong for transcribing podcasts, interviews, and video into editable text, while CallMiner is strong for contact centers monitoring agent performance and automating quality scoring and coaching. Both transcribe and summarize meetings.
Beey is a free tier with paid upgrades and CallMiner is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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