BB Recorder: A 100% local, no-bot meeting recorder for Mac and iOS that records, transcribes, and summarizes entirely on-device, built by the BuildBetter team. Solidroad: Solidroad is an AI quality assurance and coaching platform that automatically reviews and scores 100% of a CX team's customer conversations across phone, chat, email, and video, then turns the findings into agent training simulations. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist BB Recorder when regulated or privacy-sensitive teams that cannot send audio to the cloud matters most, and Solidroad when onboarding and continuously coaching cx agents with realistic ai customer simulations matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
A 100% local, no-bot meeting recorder for Mac and iOS that records, transcribes, and summarizes entirely on-device, built by the BuildBetter team.
Solidroad is an AI quality assurance and coaching platform that automatically reviews and scores 100% of a CX team's customer conversations across phone, chat, email, and video, then turns the findings into agent training simulations.
BB Recorder is a local-first meeting recorder built by the team behind BuildBetter, designed for people who want meeting capture without any data leaving their device. Rather than dropping a bot into a video call, BB Recorder captures the computer's system audio directly, links to the user's calendar, and turns rough conversation audio into clean transcripts and summaries. Its defining characteristic is that recording, transcription, summarization, and even live AI chat about the meeting can all run locally using on-device models, so there is no server holding the audio or transcripts. The company frames this as making a data breach architecturally impossible because there is no cloud store to compromise, and it points to SOC 2 and HIPAA considerations along with an AI transparency policy. BB Recorder is positioned as a genuinely free, unlimited option for Mac, with no trial tiers or required registration when using local models, and a companion iOS app extends capture to the iPhone. It is aimed at privacy-sensitive professionals, regulated teams, and anyone who wants automatic meeting notes without a visible bot or a cloud transcription pipeline. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Solidroad is an AI-native quality assurance and training platform built for enterprise customer experience and support teams. Instead of manually sampling a handful of interactions, it ingests and reviews 100% of customer conversations across phone calls, live chat, email tickets, and video, then auto-scores each one against custom scorecards aligned to a team's own quality standards. The platform auto-tags key moments, highlights, and risks, surfacing skill gaps and coaching opportunities across both human agents and AI agents. What makes it distinct is how it closes the loop: QA findings feed directly into AI-powered training simulations that look, act, and sound like real customers, letting reps practice scenarios that vary by difficulty, language, and channel while the system grades them and gives tailored feedback. It integrates with support stacks including Zendesk, Intercom, and Gong. Founded in 2023 and Y Combinator-backed, Solidroad raised a 2026 Series A and counts brands such as Ryanair, Oura, Crypto.com, Podium, and Fever among its customers. It is sold via demo and sales engagement.
Best suited for
BB Recorder is a free tier with paid upgrades (freemium); Solidroad is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | BB Recorder | Solidroad |
|---|---|---|
| Core capability | No-bot capture of system audio directly on the device | Automated review and scoring of 100% of customer conversations across phone, chat, email, and video |
| Standout feature | Fully on-device recording, transcription, and summarization | Custom AI scorecards aligned to a team's own quality and compliance standards |
| Team usage | Local AI chat to ask questions about a captured meeting | Auto-tagging of highlights, key actions, and risk moments within conversations |
| Integrations | Calendar linking to associate recordings with scheduled meetings | AI training simulations that mimic real customers, varied by difficulty, language, and channel |
| Languages & capture | Available for macOS and iOS | Automatic grading and tailored coaching feedback for agents based on QA findings |
| Best-fit workflow | Built by the BuildBetter team with an AI transparency policy | Integrations with support tools like Zendesk, Intercom, and Gong |
BB Recorder
Choose BB Recorder if you need regulated or privacy-sensitive teams that cannot send audio to the cloud — strengths include local-only processing keeps meeting audio and transcripts off external servers.
Solidroad
Choose Solidroad if you need automating qa coverage to score every support call, chat, and ticket instead of sampling — strengths include reviews every interaction rather than a small manual sample, giving full qa coverage.
BB Recorder
Solidroad
It depends on your workflow. BB Recorder is strong for regulated or privacy-sensitive teams that cannot send audio to the cloud, while Solidroad is strong for automating qa coverage to score every support call, chat, and ticket instead of sampling. Both transcribe and summarize meetings.
BB Recorder is a free tier with paid upgrades and Solidroad is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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