Balto: Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls. Zeck: Modern board meeting platform that replaces static decks with interactive updates, AI-generated minutes, smart agendas, pre-voting, and digital voting. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Balto when guiding agents live through objections and compliance requirements matters most, and Zeck when generating board minutes and capturing votes during governance meetings matters most. Run both through a week of actual calls to see which suits your workflow.
Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls.
Modern board meeting platform that replaces static decks with interactive updates, AI-generated minutes, smart agendas, pre-voting, and digital voting.
Balto is a contact-center AI platform centered on real-time guidance during live customer and sales calls. Rather than focusing on post-call review, Balto listens to conversations as they happen and surfaces dynamic prompts, objection-handling cues, compliance checklists, and knowledge-base answers to the agent in the moment. Its Agent Assist pulls relevant information so reps can respond to customer questions instantly, while real-time QA automatically scores interactions across all calls and flags compliance risk early, maintaining an audit trail for supervisors. Coaching automation tailors recommendations to each agent's performance, and real-time note generation produces call summaries without manual write-ups. Balto also offers voice AI agents to handle high-volume, repeatable calls and supports omnichannel context across voice and digital channels. It integrates with CRMs and telephony systems such as Salesforce and RingCentral. The platform is used across industries including healthcare, insurance, banking, collections, and home improvement, and is aimed at contact centers and sales teams that want in-the-moment guidance, compliance assurance, and automated quality management at scale. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Zeck is a board management platform built to modernize how companies prepare for and run board meetings. Instead of distributing static slide decks, board leaders create mobile-first interactive updates that directors can read, comment on, and engage with before the meeting. Its pre-vote feature lets boards move routine discussion and approvals ahead of time so live meetings focus on strategy rather than procedure. Zeck's AI capabilities are aimed at the board workflow: it can generate board updates from reports and quick notes, summarize key takeaways from data and charts into concise points for directors, and automatically produce board minutes from agenda blocks, vote records, and discussions. Smart agendas help teams structure the meeting, while digital voting and an automated minutes book keep governance records, approvals, and historical documentation centralized without manual note-taking. The platform also includes real-time commenting throughout materials and engagement analytics, plus passwordless sign-in for security. Zeck positions itself as a consumer-style, visually modern alternative to traditional board portals and is geared toward startups and growth-stage companies, with thousands of CEOs and board members using it. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Balto is a free tier with paid upgrades (freemium); Zeck is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Balto | Zeck |
|---|---|---|
| Core capability | Real-time, in-call guidance with dynamic prompts and objection cues | AI-generated board minutes from agenda blocks, votes, and discussions |
| Standout feature | Agent Assist that surfaces knowledge-base answers live | AI-assisted board update creation from reports and notes |
| Team usage | Automated quality assurance scoring across 100% of calls | AI summaries of key takeaways from data and charts |
| Integrations | Real-time compliance monitoring with audit trails | Smart agendas and interactive, mobile-first board updates |
| Languages & capture | Automated call summaries and coaching recommendations | Pre-vote and digital voting with a centralized automated minutes book |
| Best-fit workflow | Integrations with CRMs and phone systems such as Salesforce and RingCentral | Real-time commenting across board materials |
Balto
Choose Balto if you need guiding agents live through objections and compliance requirements — strengths include guides agents during the call rather than only analyzing afterward.
Zeck
Choose Zeck if you need preparing and distributing interactive board updates before a meeting — strengths include purpose-built to streamline board meeting prep, execution, and minutes.
Balto
Zeck
It depends on your workflow. Balto is strong for guiding agents live through objections and compliance requirements, while Zeck is strong for preparing and distributing interactive board updates before a meeting. Both transcribe and summarize meetings.
Balto is a free tier with paid upgrades and Zeck is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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