Balto: Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls. Skribby: Developer-focused meeting bot API by Skribe VOF that deploys recording and transcription bots to Zoom, Microsoft Teams, and Google Meet with bring-your-own-key transcription. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Balto when guiding agents live through objections and compliance requirements matters most, and Skribby when streaming real-time meeting transcripts into a custom application matters most. Run both through a week of actual calls to see which suits your workflow.
Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls.
Developer-focused meeting bot API by Skribe VOF that deploys recording and transcription bots to Zoom, Microsoft Teams, and Google Meet with bring-your-own-key transcription.
Balto is a contact-center AI platform centered on real-time guidance during live customer and sales calls. Rather than focusing on post-call review, Balto listens to conversations as they happen and surfaces dynamic prompts, objection-handling cues, compliance checklists, and knowledge-base answers to the agent in the moment. Its Agent Assist pulls relevant information so reps can respond to customer questions instantly, while real-time QA automatically scores interactions across all calls and flags compliance risk early, maintaining an audit trail for supervisors. Coaching automation tailors recommendations to each agent's performance, and real-time note generation produces call summaries without manual write-ups. Balto also offers voice AI agents to handle high-volume, repeatable calls and supports omnichannel context across voice and digital channels. It integrates with CRMs and telephony systems such as Salesforce and RingCentral. The platform is used across industries including healthcare, insurance, banking, collections, and home improvement, and is aimed at contact centers and sales teams that want in-the-moment guidance, compliance assurance, and automated quality management at scale. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Skribby, operated by Skribe VOF, is a managed meeting bot API designed for developers who want to add recording and transcription to their own products without building bot infrastructure from scratch. It positions itself as a Recall.ai-style alternative, letting teams deploy meeting bots in a few minutes that join Zoom, Microsoft Teams, and Google Meet calls to capture audio, video, and transcripts. Skribby supports real-time transcription over WebSocket as well as asynchronous transcripts, speaker identification, webhook notifications for transcripts and bot events, and bot authentication for restricted meetings. A defining characteristic is its bring-your-own-key approach: rather than locking users into a single speech engine, it integrates with more than ten transcription providers including Deepgram, Groq Whisper, Soniox, AssemblyAI, and ElevenLabs, so customers supply their own provider credentials. It supports 30-plus languages and advertises GDPR-compliant operation. Skribby runs as a pay-as-you-go cloud API with a low hourly base rate, optional video recording and storage add-ons, and no monthly minimums, alongside developer resources such as REST API references, quickstart guides, and real-time transcription documentation. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Balto is a free tier with paid upgrades (freemium); Skribby is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Balto | Skribby |
|---|---|---|
| Core capability | Real-time, in-call guidance with dynamic prompts and objection cues | Meeting bots that join and record Zoom, Microsoft Teams, and Google Meet |
| Standout feature | Agent Assist that surfaces knowledge-base answers live | Real-time transcription over WebSocket plus asynchronous transcripts |
| Team usage | Automated quality assurance scoring across 100% of calls | Bring-your-own-key support for 10+ transcription providers (Deepgram, Whisper, AssemblyAI, Soniox, ElevenLabs) |
| Integrations | Real-time compliance monitoring with audit trails | Webhook notifications for transcripts and bot events |
| Languages & capture | Automated call summaries and coaching recommendations | Speaker identification (diarization) and 30+ language support |
| Best-fit workflow | Integrations with CRMs and phone systems such as Salesforce and RingCentral | Bot authentication for joining restricted meetings |
Balto
Choose Balto if you need guiding agents live through objections and compliance requirements — strengths include guides agents during the call rather than only analyzing afterward.
Skribby
Choose Skribby if you need adding meeting recording and transcription to a saas product via api — strengths include pay-as-you-go api with no monthly minimums or contracts.
Balto
Skribby
It depends on your workflow. Balto is strong for guiding agents live through objections and compliance requirements, while Skribby is strong for adding meeting recording and transcription to a saas product via api. Both transcribe and summarize meetings.
Balto is a free tier with paid upgrades and Skribby is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
More head-to-head comparisons involving Balto and Skribby.
Balto: Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls. BarRaiser: AI interview intelligence platform that records interviews and coaches interviewers for better hiring. The right pick comes down to team size, budget, and the workflows you want to automate.
Balto: Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls. Basil AI: On-device AI note taker for Apple devices that transcribes and summarizes meetings entirely offline, with no cloud upload. This comparison weighs them on pricing, features, and everyday workflow fit.
Balto: Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls. BeAware Conference Captioning: AI real-time captioning and translation app for live in-person and hybrid events, with on-screen overlays and multilingual attendee access. Below, they line up on price, capture method, and how each fits a real meeting stack.
Balto: Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls. Bee: Wearable AI device that captures spoken conversations and turns them into transcripts, summaries, and reminders. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
Balto: Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls. Beey: Web app for automatic transcription, subtitle creation, translation, and live transcription. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
Balto: Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls. Berrycast: A screen recorder and AI meeting notes tool with a Chrome extension and desktop app that records, transcribes, and summarizes calls. Below, they line up on price, capture method, and how each fits a real meeting stack.
Balto: Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls. Bliro: Bot-free AI meeting assistant that transcribes online and in-person conversations from device audio without recording audio or video. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
Balto: Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls. Bluedot: Bot-free note taker for Meet, Zoom, Teams plus mobile recording Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
Balto: Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls. BoardBreeze: AI software that converts board meeting recordings into compliant, formatted minutes capturing motions, votes, and action items. The right pick comes down to team size, budget, and the workflows you want to automate.
Balto: Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls. Boardable: Board meeting platform for nonprofits with AI-generated minutes, an in-meeting assistant, and AI insights that turn discussion into action items. This comparison weighs them on pricing, features, and everyday workflow fit.
Balto: Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls. Bold: Bot-free AI notetaker by Bold App Studios that records meetings on-device, transcribes with speaker detection, and writes summaries with action items. The right pick comes down to team size, budget, and the workflows you want to automate.
Balto: Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls. Boostlingo: Language access platform whose AI Pro engine delivers live AI captioning, translation, and transcription for meetings, webinars, and events. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.