Balto: Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls. Olovka AI: AI lecture recorder for students that captures, transcribes, and summarizes classes into organized notes. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Balto when guiding agents live through objections and compliance requirements matters most, and Olovka AI when converting youtube and online-course videos into organized notes matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls.
AI lecture recorder for students that captures, transcribes, and summarizes classes into organized notes.
Balto is a contact-center AI platform centered on real-time guidance during live customer and sales calls. Rather than focusing on post-call review, Balto listens to conversations as they happen and surfaces dynamic prompts, objection-handling cues, compliance checklists, and knowledge-base answers to the agent in the moment. Its Agent Assist pulls relevant information so reps can respond to customer questions instantly, while real-time QA automatically scores interactions across all calls and flags compliance risk early, maintaining an audit trail for supervisors. Coaching automation tailors recommendations to each agent's performance, and real-time note generation produces call summaries without manual write-ups. Balto also offers voice AI agents to handle high-volume, repeatable calls and supports omnichannel context across voice and digital channels. It integrates with CRMs and telephony systems such as Salesforce and RingCentral. The platform is used across industries including healthcare, insurance, banking, collections, and home improvement, and is aimed at contact centers and sales teams that want in-the-moment guidance, compliance assurance, and automated quality management at scale. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Olovka AI is an AI lecture note-taking tool aimed at students who want to focus on listening rather than writing during class. The app records lectures with the goal of high transcription accuracy, provides real-time transcript conversion while recording, and then automatically produces structured, organized notes from the session. It accepts multiple input formats, including live classroom recordings, YouTube videos, and uploaded audio or PDF documents, so students can process both in-person lectures and online course material in one place. A notable capability is assignment detection, where the tool flags homework and tasks mentioned during a lecture so they are not missed. Generated notes are editable and printable, allowing students to refine them and study offline. The service offers free sign-up via Google authentication and runs on AI from OpenAI, with a flashcard feature listed as planned. Olovka positions itself squarely in the education niche for note capture and study, and is marketed toward students at a range of universities. It is best suited to individual learners rather than professional meeting documentation. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Balto is a free tier with paid upgrades (freemium); Olovka AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Balto | Olovka AI |
|---|---|---|
| Core capability | Real-time, in-call guidance with dynamic prompts and objection cues | Google sign-in for quick onboarding |
| Standout feature | Agent Assist that surfaces knowledge-base answers live | Live lecture recording with real-time transcription |
| Team usage | Automated quality assurance scoring across 100% of calls | Automatic AI-generated structured notes from lectures |
| Integrations | Real-time compliance monitoring with audit trails | Multiple inputs: live recordings, YouTube links, and uploaded audio or PDFs |
| Languages & capture | Automated call summaries and coaching recommendations | Assignment and homework detection from lecture audio |
| Best-fit workflow | Integrations with CRMs and phone systems such as Salesforce and RingCentral | Editable and printable notes for offline study |
Balto
Choose Balto if you need guiding agents live through objections and compliance requirements — strengths include guides agents during the call rather than only analyzing afterward.
Olovka AI
Choose Olovka AI if you need recording and transcribing in-person university lectures — strengths include purpose-built for student lecture capture and study.
Balto
Olovka AI
It depends on your workflow. Balto is strong for guiding agents live through objections and compliance requirements, while Olovka AI is strong for recording and transcribing in-person university lectures. Both transcribe and summarize meetings.
Balto is a free tier with paid upgrades and Olovka AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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