Balto: Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls. Notuly: Dutch AI app that records conversations, transcribes them, and emails structured summaries with action points, built for the Dutch language. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Balto when guiding agents live through objections and compliance requirements matters most, and Notuly when small teams needing gdpr-compliant dutch meeting summaries by email matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls.
Dutch AI app that records conversations, transcribes them, and emails structured summaries with action points, built for the Dutch language.
Balto is a contact-center AI platform centered on real-time guidance during live customer and sales calls. Rather than focusing on post-call review, Balto listens to conversations as they happen and surfaces dynamic prompts, objection-handling cues, compliance checklists, and knowledge-base answers to the agent in the moment. Its Agent Assist pulls relevant information so reps can respond to customer questions instantly, while real-time QA automatically scores interactions across all calls and flags compliance risk early, maintaining an audit trail for supervisors. Coaching automation tailors recommendations to each agent's performance, and real-time note generation produces call summaries without manual write-ups. Balto also offers voice AI agents to handle high-volume, repeatable calls and supports omnichannel context across voice and digital channels. It integrates with CRMs and telephony systems such as Salesforce and RingCentral. The platform is used across industries including healthcare, insurance, banking, collections, and home improvement, and is aimed at contact centers and sales teams that want in-the-moment guidance, compliance assurance, and automated quality management at scale. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Notuly is a Netherlands-based AI meeting notes application built specifically for the Dutch language and Dutch organizations. Its core workflow is designed to be simple: a user starts a recording (for example, by placing a phone on the table during an in-person conversation or capturing an online meeting), and Notuly automatically transcribes the audio and produces a structured summary that is delivered by email and inside the app. The summaries include concrete action points extracted from the discussion, helping teams turn conversations into follow-up tasks. Notuly emphasizes Dutch-language recognition and GDPR compliance, processing audio on servers in Amsterdam and deleting the audio immediately after transcription rather than retaining recordings. It supports multiple speakers and offers Word (.docx) export with customizable templates, plus unlimited sharing of finished summaries. The product is available as a web app and on iOS and Android. Notuly is aimed at Dutch professionals, smaller teams, and organizations that want accurate Dutch meeting summaries with a privacy-first, European data-processing approach rather than a large international platform. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Balto is a free tier with paid upgrades (freemium); Notuly is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Balto | Notuly |
|---|---|---|
| Core capability | Real-time, in-call guidance with dynamic prompts and objection cues | Automatic Dutch-language transcription of recorded conversations |
| Standout feature | Agent Assist that surfaces knowledge-base answers live | AI-generated summaries with extracted action points, delivered by email and in-app |
| Team usage | Automated quality assurance scoring across 100% of calls | Multi-speaker support |
| Integrations | Real-time compliance monitoring with audit trails | Word (.docx) export with customizable templates |
| Languages & capture | Automated call summaries and coaching recommendations | European data processing on Amsterdam servers with immediate audio deletion |
| Best-fit workflow | Integrations with CRMs and phone systems such as Salesforce and RingCentral | Web, iOS, and Android applications |
Balto
Choose Balto if you need guiding agents live through objections and compliance requirements — strengths include guides agents during the call rather than only analyzing afterward.
Notuly
Choose Notuly if you need dutch professionals summarizing in-person meetings recorded on a phone — strengths include purpose-built for the dutch language with a privacy-first european data approach.
Balto
Notuly
It depends on your workflow. Balto is strong for guiding agents live through objections and compliance requirements, while Notuly is strong for dutch professionals summarizing in-person meetings recorded on a phone. Both transcribe and summarize meetings.
Balto is a free tier with paid upgrades and Notuly is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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