Balto: Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls. MeetFlow: Norwegian-built AI meeting assistant with Nordic-language transcription, agenda suggestions and decision tracking. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Balto when guiding agents live through objections and compliance requirements matters most, and MeetFlow when tracking decisions and follow-up tasks across recurring meetings matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls.
Norwegian-built AI meeting assistant with Nordic-language transcription, agenda suggestions and decision tracking.
Balto is a contact-center AI platform centered on real-time guidance during live customer and sales calls. Rather than focusing on post-call review, Balto listens to conversations as they happen and surfaces dynamic prompts, objection-handling cues, compliance checklists, and knowledge-base answers to the agent in the moment. Its Agent Assist pulls relevant information so reps can respond to customer questions instantly, while real-time QA automatically scores interactions across all calls and flags compliance risk early, maintaining an audit trail for supervisors. Coaching automation tailors recommendations to each agent's performance, and real-time note generation produces call summaries without manual write-ups. Balto also offers voice AI agents to handle high-volume, repeatable calls and supports omnichannel context across voice and digital channels. It integrates with CRMs and telephony systems such as Salesforce and RingCentral. The platform is used across industries including healthcare, insurance, banking, collections, and home improvement, and is aimed at contact centers and sales teams that want in-the-moment guidance, compliance assurance, and automated quality management at scale. Pricing varies by plan. Check the official website for current pricing.
Best suited for
MeetFlow is an AI meeting assistant developed by a Norwegian company that goes beyond plain transcription to act as an active meeting helper. It transcribes meetings and produces structured summaries and takeaways, while also offering features such as agenda suggestions drawn from prior meetings, decision and task tracking with deadline reminders, and language and sentiment analysis. The platform supports a dozen languages including Norwegian, Swedish and Danish, and can recognize multiple languages used within a single meeting, which suits Nordic teams that mix languages. MeetFlow markets GDPR-conscious, security-minded operation aimed at Nordic businesses, and provides industry-tailored variants for areas such as sales, healthcare and education. A free trial is available without requiring a credit card. The product positions itself as a meeting-intelligence layer that builds a project history and knowledge base over time rather than only delivering a one-off transcript, making it most relevant to Norwegian and broader Nordic organizations that want native-language meeting support combined with ongoing tracking of decisions and follow-ups across recurring meetings. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Balto is a free tier with paid upgrades (freemium); MeetFlow is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Balto | MeetFlow |
|---|---|---|
| Core capability | Real-time, in-call guidance with dynamic prompts and objection cues | Transcription with Nordic-language support (Norwegian, Swedish, Danish) |
| Standout feature | Agent Assist that surfaces knowledge-base answers live | Multi-language recognition within a single meeting |
| Team usage | Automated quality assurance scoring across 100% of calls | Structured summaries and takeaways |
| Integrations | Real-time compliance monitoring with audit trails | Agenda suggestions based on meeting history |
| Languages & capture | Automated call summaries and coaching recommendations | Decision and task tracking with deadline reminders |
| Best-fit workflow | Integrations with CRMs and phone systems such as Salesforce and RingCentral | Language and sentiment analysis |
Balto
Choose Balto if you need guiding agents live through objections and compliance requirements — strengths include guides agents during the call rather than only analyzing afterward.
MeetFlow
Choose MeetFlow if you need transcribing and summarizing norwegian, swedish or danish meetings — strengths include built by a norwegian company with native nordic-language focus.
Balto
MeetFlow
It depends on your workflow. Balto is strong for guiding agents live through objections and compliance requirements, while MeetFlow is strong for transcribing and summarizing norwegian, swedish or danish meetings. Both transcribe and summarize meetings.
Balto is a free tier with paid upgrades and MeetFlow is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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