Balto: Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls. MeetCatch: A no-bot Chrome extension that runs in a private side panel during Google Meet calls and produces cleaned-up English transcripts and summaries. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Balto when guiding agents live through objections and compliance requirements matters most, and MeetCatch when product managers and team leads summarizing recurring meetings into shareable bullet-point notes matters most. Run both through a week of actual calls to see which suits your workflow.
Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls.
A no-bot Chrome extension that runs in a private side panel during Google Meet calls and produces cleaned-up English transcripts and summaries.
Balto is a contact-center AI platform centered on real-time guidance during live customer and sales calls. Rather than focusing on post-call review, Balto listens to conversations as they happen and surfaces dynamic prompts, objection-handling cues, compliance checklists, and knowledge-base answers to the agent in the moment. Its Agent Assist pulls relevant information so reps can respond to customer questions instantly, while real-time QA automatically scores interactions across all calls and flags compliance risk early, maintaining an audit trail for supervisors. Coaching automation tailors recommendations to each agent's performance, and real-time note generation produces call summaries without manual write-ups. Balto also offers voice AI agents to handle high-volume, repeatable calls and supports omnichannel context across voice and digital channels. It integrates with CRMs and telephony systems such as Salesforce and RingCentral. The platform is used across industries including healthcare, insurance, banking, collections, and home improvement, and is aimed at contact centers and sales teams that want in-the-moment guidance, compliance assurance, and automated quality management at scale. Pricing varies by plan. Check the official website for current pricing.
Best suited for
MeetCatch is a lightweight AI note-taking Chrome extension built exclusively for Google Meet. Instead of joining a call as a separate bot participant, it runs locally in the browser and activates automatically in a private side panel, so other attendees receive no join notification and nothing visibly records the screen. As the meeting proceeds, MeetCatch processes the call audio through its extension environment, then generates a clean, formatted summary rather than a raw word-for-word dump. Its auto-editing cleans up notes by fixing grammar and typos, removing filler words, and structuring content into readable paragraphs and bullet points. It also handles mixed-language conversations and outputs the transcript and summary in English. When the meeting ends, the finished notes can be exported as TXT or PDF. The company positions it for people who live in meetings, such as sales teams, product managers, consultants, freelancers, and students. On privacy, MeetCatch states it does not store meeting audio after processing is complete.
Best suited for
Balto is a free tier with paid upgrades (freemium); MeetCatch is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Balto | MeetCatch |
|---|---|---|
| Core capability | Real-time, in-call guidance with dynamic prompts and objection cues | No-bot capture that runs as a browser extension and never joins the call as a participant |
| Standout feature | Agent Assist that surfaces knowledge-base answers live | Private side panel that activates automatically when you join a Google Meet |
| Team usage | Automated quality assurance scoring across 100% of calls | AI summaries that capture intent rather than producing a raw word-for-word transcript |
| Integrations | Real-time compliance monitoring with audit trails | Auto-editing that fixes grammar and typos, removes filler words, and structures notes into paragraphs and bullets |
| Languages & capture | Automated call summaries and coaching recommendations | Multi-language handling that processes mixed-language meetings and outputs results in English |
| Best-fit workflow | Integrations with CRMs and phone systems such as Salesforce and RingCentral | Export of finished notes as TXT or PDF |
Balto
Choose Balto if you need guiding agents live through objections and compliance requirements — strengths include guides agents during the call rather than only analyzing afterward.
MeetCatch
Choose MeetCatch if you need sales reps and consultants capturing call notes without alerting clients to a recording bot — strengths include invisible, bot-free approach means no join notification to other participants.
Balto
MeetCatch
It depends on your workflow. Balto is strong for guiding agents live through objections and compliance requirements, while MeetCatch is strong for sales reps and consultants capturing call notes without alerting clients to a recording bot. Both transcribe and summarize meetings.
Balto is a free tier with paid upgrades and MeetCatch is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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