Balto: Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls. FullyRamped: AI sales roleplay, coaching, and call-grading platform that practices reps across the full sales cycle and grades real calls. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Balto when guiding agents live through objections and compliance requirements matters most, and FullyRamped when certifying reps against a defined sales methodology before customer calls matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls.
AI sales roleplay, coaching, and call-grading platform that practices reps across the full sales cycle and grades real calls.
Balto is a contact-center AI platform centered on real-time guidance during live customer and sales calls. Rather than focusing on post-call review, Balto listens to conversations as they happen and surfaces dynamic prompts, objection-handling cues, compliance checklists, and knowledge-base answers to the agent in the moment. Its Agent Assist pulls relevant information so reps can respond to customer questions instantly, while real-time QA automatically scores interactions across all calls and flags compliance risk early, maintaining an audit trail for supervisors. Coaching automation tailors recommendations to each agent's performance, and real-time note generation produces call summaries without manual write-ups. Balto also offers voice AI agents to handle high-volume, repeatable calls and supports omnichannel context across voice and digital channels. It integrates with CRMs and telephony systems such as Salesforce and RingCentral. The platform is used across industries including healthcare, insurance, banking, collections, and home improvement, and is aimed at contact centers and sales teams that want in-the-moment guidance, compliance assurance, and automated quality management at scale. Pricing varies by plan. Check the official website for current pricing.
Best suited for
FullyRamped is an AI sales training platform built around realistic roleplay simulations, automated call grading, and coaching. Reps practice conversations with AI personas that respond like real buyers across the full sales cycle, including cold calls, discovery calls, product demos, and deal preparation, rather than focusing only on cold-call openers. After each simulated or real call, the platform automatically grades performance against custom scorecards aligned to a team's sales methodology, surfacing strengths and uncovering gaps in areas such as delivery and objection handling. FullyRamped can also pull in actual call recordings through integrations with conversation intelligence tools to turn field conversations into training scenarios and to analyze real-world rep performance. Managers and enablement leaders use it to build scalable training programs, run AI-driven certifications that aim to reduce human bias, and track progress through performance analytics that benchmark teams and highlight coaching opportunities. The platform targets sales enablement leaders, managers, individual reps, and new hires who want repeatable, on-demand practice with consistent, automated feedback. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Balto is a free tier with paid upgrades (freemium); FullyRamped is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Balto | FullyRamped |
|---|---|---|
| Core capability | Real-time, in-call guidance with dynamic prompts and objection cues | AI roleplay simulations covering cold calls, discovery, demos, and deal prep |
| Standout feature | Agent Assist that surfaces knowledge-base answers live | Automatic call grading on delivery, objection handling, and methodology adherence |
| Team usage | Automated quality assurance scoring across 100% of calls | Custom scorecards aligned to a team's sales methodology |
| Integrations | Real-time compliance monitoring with audit trails | Real-call import from conversation intelligence tools to build training scenarios |
| Languages & capture | Automated call summaries and coaching recommendations | AI certifications for assessing reps without human bias |
| Best-fit workflow | Integrations with CRMs and phone systems such as Salesforce and RingCentral | Performance analytics and benchmarking for managers |
Balto
Choose Balto if you need guiding agents live through objections and compliance requirements — strengths include guides agents during the call rather than only analyzing afterward.
FullyRamped
Choose FullyRamped if you need onboarding new reps faster with repeatable ai roleplay practice — strengths include covers the full sales cycle rather than only cold calling.
Balto
FullyRamped
It depends on your workflow. Balto is strong for guiding agents live through objections and compliance requirements, while FullyRamped is strong for onboarding new reps faster with repeatable ai roleplay practice. Both transcribe and summarize meetings.
Balto is a free tier with paid upgrades and FullyRamped is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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