Balto: Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls. Deposely: AI deposition platform for litigators covering prep, real-time insights, and transcript review and summaries. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Balto when guiding agents live through objections and compliance requirements matters most, and Deposely when getting real-time contradiction and follow-up alerts during a live deposition matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls.
AI deposition platform for litigators covering prep, real-time insights, and transcript review and summaries.
Balto is a contact-center AI platform centered on real-time guidance during live customer and sales calls. Rather than focusing on post-call review, Balto listens to conversations as they happen and surfaces dynamic prompts, objection-handling cues, compliance checklists, and knowledge-base answers to the agent in the moment. Its Agent Assist pulls relevant information so reps can respond to customer questions instantly, while real-time QA automatically scores interactions across all calls and flags compliance risk early, maintaining an audit trail for supervisors. Coaching automation tailors recommendations to each agent's performance, and real-time note generation produces call summaries without manual write-ups. Balto also offers voice AI agents to handle high-volume, repeatable calls and supports omnichannel context across voice and digital channels. It integrates with CRMs and telephony systems such as Salesforce and RingCentral. The platform is used across industries including healthcare, insurance, banking, collections, and home improvement, and is aimed at contact centers and sales teams that want in-the-moment guidance, compliance assurance, and automated quality management at scale. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Deposely is an AI-powered deposition platform built for law firms and litigation attorneys that supports the deposition workflow from preparation through review. Its Prep module generates deposition outlines with suggested questions and tagged exhibits to speed up case preparation. During a deposition, the Live module provides real-time AI insights, including detection of incomplete answers and contradictions, strategic follow-up question suggestions, and tracking of whether the deposition's goals are being met. After the proceeding, the Review module processes transcripts, audio, or video files to produce AI-generated summaries with citation references, automated chronologies, and synced audio playback paired with a contextual AI chat for exploring the record. Deposely also offers integrations to connect with existing legal workflows and systems. The platform is aimed squarely at the legal niche, where verbatim, speaker-attributed records and accurate citations matter, and it markets significant reductions in preparation time. Because it is purpose-built for depositions and litigation rather than general meetings, it is most relevant to attorneys, paralegals, and litigation support teams who need structured intelligence layered on top of deposition transcripts and recordings. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Balto is a free tier with paid upgrades (freemium); Deposely is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Balto | Deposely |
|---|---|---|
| Core capability | Real-time, in-call guidance with dynamic prompts and objection cues | Deposition prep with AI-generated outlines, suggested questions, and tagged exhibits |
| Standout feature | Agent Assist that surfaces knowledge-base answers live | Real-time live insights detecting incomplete answers and contradictions |
| Team usage | Automated quality assurance scoring across 100% of calls | Strategic follow-up question suggestions and goal tracking during depositions |
| Integrations | Real-time compliance monitoring with audit trails | Transcript, audio, and video review with AI summaries and citation references |
| Languages & capture | Automated call summaries and coaching recommendations | Automated chronologies from deposition records |
| Best-fit workflow | Integrations with CRMs and phone systems such as Salesforce and RingCentral | Synced audio playback with contextual AI chat and workflow integrations |
Balto
Choose Balto if you need guiding agents live through objections and compliance requirements — strengths include guides agents during the call rather than only analyzing afterward.
Deposely
Choose Deposely if you need preparing deposition outlines and exhibits before a proceeding — strengths include purpose-built for the full deposition lifecycle from prep to review.
Balto
Deposely
It depends on your workflow. Balto is strong for guiding agents live through objections and compliance requirements, while Deposely is strong for preparing deposition outlines and exhibits before a proceeding. Both transcribe and summarize meetings.
Balto is a free tier with paid upgrades and Deposely is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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