Balto: Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls. Depose AI: An AI-powered platform that records legal depositions and produces fast, timestamped transcripts with certification available on request. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Balto when guiding agents live through objections and compliance requirements matters most, and Depose AI when flagging and annotating critical testimony in real time for case preparation matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls.
An AI-powered platform that records legal depositions and produces fast, timestamped transcripts with certification available on request.
Balto is a contact-center AI platform centered on real-time guidance during live customer and sales calls. Rather than focusing on post-call review, Balto listens to conversations as they happen and surfaces dynamic prompts, objection-handling cues, compliance checklists, and knowledge-base answers to the agent in the moment. Its Agent Assist pulls relevant information so reps can respond to customer questions instantly, while real-time QA automatically scores interactions across all calls and flags compliance risk early, maintaining an audit trail for supervisors. Coaching automation tailors recommendations to each agent's performance, and real-time note generation produces call summaries without manual write-ups. Balto also offers voice AI agents to handle high-volume, repeatable calls and supports omnichannel context across voice and digital channels. It integrates with CRMs and telephony systems such as Salesforce and RingCentral. The platform is used across industries including healthcare, insurance, banking, collections, and home improvement, and is aimed at contact centers and sales teams that want in-the-moment guidance, compliance assurance, and automated quality management at scale. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Depose AI is a legal technology platform that captures and transcribes depositions for remote, hybrid, and in-person legal testimony. Built by people with legal-industry experience, it records the deposition session and uses AI to generate a preliminary, highly accurate transcript with timestamps synchronized to the video moments after the session ends, rather than the weeks-long turnaround typical of traditional court reporting. The platform refines initial AI drafts toward greater accuracy and offers certified transcripts on request. During a live session, legal teams can place markers and annotations to flag critical segments of testimony in real time, and a Session Host is available to assist. After the session, users can generate downloadable HD video clips by selecting passages from the transcript, and upload recordings, transcripts, documents, clips, and assets to a secure repository where they can comment, manage exhibits, and share materials in-session. It targets attorneys, litigation teams, and legal professionals who need rapid, lower-cost deposition transcription as an alternative to conventional court reporting agencies.
Best suited for
Balto is a free tier with paid upgrades (freemium); Depose AI is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Balto | Depose AI |
|---|---|---|
| Core capability | Real-time, in-call guidance with dynamic prompts and objection cues | AI-generated deposition transcripts produced shortly after a session, with timestamps synced to the video |
| Standout feature | Agent Assist that surfaces knowledge-base answers live | Certified transcripts available on request, refined from the initial AI draft |
| Team usage | Automated quality assurance scoring across 100% of calls | Real-time markers and annotations to flag key testimony during a live deposition |
| Integrations | Real-time compliance monitoring with audit trails | HD video clip generation by selecting segments directly from the transcript |
| Languages & capture | Automated call summaries and coaching recommendations | Secure repository to upload, manage, comment on, and share recordings, transcripts, exhibits, and documents |
| Best-fit workflow | Integrations with CRMs and phone systems such as Salesforce and RingCentral | Live Session Host support during deposition sessions |
Balto
Choose Balto if you need guiding agents live through objections and compliance requirements — strengths include guides agents during the call rather than only analyzing afterward.
Depose AI
Choose Depose AI if you need capturing and transcribing remote, hybrid, or in-person legal depositions — strengths include much faster transcript turnaround than traditional court reporting, available the same day.
Balto
Depose AI
It depends on your workflow. Balto is strong for guiding agents live through objections and compliance requirements, while Depose AI is strong for capturing and transcribing remote, hybrid, or in-person legal depositions. Both transcribe and summarize meetings.
Balto is a free tier with paid upgrades and Depose AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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