Backtrack: An AI meeting intelligence tool for trade shows and hosted buyer events that captures 1:1 conversations and turns them into CRM-ready notes and insights. ZMEETING: AI meeting-minutes service by Hmcomm that automatically transcribes Zoom and Microsoft Teams meetings, identifies speakers, and supports multilingual transcription. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Backtrack when exhibitors capturing booth and 1:1 buyer conversations at trade shows matters most, and ZMEETING when department-wide meeting transcription deployments matters most. Try them side by side on real calls before deciding — needs vary by team.
An AI meeting intelligence tool for trade shows and hosted buyer events that captures 1:1 conversations and turns them into CRM-ready notes and insights.
AI meeting-minutes service by Hmcomm that automatically transcribes Zoom and Microsoft Teams meetings, identifies speakers, and supports multilingual transcription.
Backtrack is an AI meeting intelligence product focused on a niche that most notetakers ignore: in-person B2B conversations at trade shows, conferences, and hosted buyer events. Rather than running as a meeting bot, Backtrack captures live 1:1 conversations and converts them into transcripts, structured summaries, and CRM-ready follow-up notes so sales teams do not have to take notes during busy events. Its consumer app, marketed as Backtrack, also offers retroactive recording that continuously buffers recent audio and saves only the last several minutes when the user explicitly chooses to, which is useful for capturing a conversation that has already started; the company stores audio locally on-device until the user decides to upload or share, and recordings are not live-streamed. For events, Backtrack offers pre-configured capture that activates around scheduled meetings, transcription tuned for noisy venues, summaries covering buyer intent, objections, priorities, and next steps, and anonymized trend reports for organizers. It supports transcription in over 100 languages and provides an opt-out path for attendees, emphasizing transparency around recording. Backtrack is aimed at exhibitors, event organizers, and sales teams who need reliable conversation capture and follow-up in event settings. Pricing varies by plan. Check the official website for current pricing.
Best suited for
ZMEETING is an AI meeting-minutes tool developed by Hmcomm Co., Ltd., a Japanese company that originated from a national research institute and uses its own speech-recognition technology. The service automatically transcribes both online and in-person conversations, with the vendor reporting speech-recognition accuracy of over 90 percent. ZMEETING integrates with web conferencing platforms including Zoom and Microsoft Teams to join and transcribe meetings, and it supports real-time speech-to-text with speaker identification on higher-tier plans. Beyond transcription, the platform offers automatic filler-word removal, a custom dictionary for specialized terminology, and multilingual transcription and translation across Japanese, English, and additional languages such as Chinese, Korean, and others depending on plan and options. Higher-tier licenses add features like speaker-emotion recognition and quantified meeting-atmosphere analysis. ZMEETING runs in modern browsers on Windows and macOS and supports login via Google and Microsoft accounts, with various storage integrations. It is licensed by the number of simultaneous meetings rather than per user, making it suited to department-wide deployment. The product is actively maintained, with company updates dated through 2025. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Backtrack is a free tier with paid upgrades (freemium); ZMEETING is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Backtrack | ZMEETING |
|---|---|---|
| Core capability | Capture of in-person 1:1 conversations at trade shows and hosted events | Automatic transcription of Zoom and Microsoft Teams meetings |
| Standout feature | Retroactive recording that saves the most recent minutes on demand (consumer app) | Speaker identification on higher-tier plans |
| Team usage | Transcription tuned for noisy venues in 100+ languages | Multilingual transcription and translation (Japanese, English, and more) |
| Integrations | Structured summaries covering buyer intent, objections, priorities, and next steps | Custom dictionary for specialized terminology |
| Languages & capture | CRM-ready follow-up notes and anonymized organizer trend reports | Automatic filler-word removal |
| Best-fit workflow | Local on-device storage until the user uploads or shares, with attendee opt-out | Emotion recognition and meeting-atmosphere analysis on upper tiers |
Backtrack
Choose Backtrack if you need exhibitors capturing booth and 1:1 buyer conversations at trade shows — strengths include purpose-built for in-person event conversations that most notetakers miss.
ZMEETING
Choose ZMEETING if you need automatically generating minutes for zoom or teams calls — strengths include proprietary speech-recognition technology from a research-derived vendor.
Backtrack
ZMEETING
It depends on your workflow. Backtrack is strong for exhibitors capturing booth and 1:1 buyer conversations at trade shows, while ZMEETING is strong for automatically generating minutes for zoom or teams calls. Both transcribe and summarize meetings.
Backtrack is a free tier with paid upgrades and ZMEETING is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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