AutoScribe (Mutuo Health): AutoScribe is an AI medical scribe by Mutuo Health that transcribes clinician-patient conversations in real time and generates clinical notes. RocketPhone.ai: Conversation intelligence platform for Salesforce that captures and transcribes voice, video, mobile, and in-person sales conversations into structured CRM data. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist AutoScribe (Mutuo Health) when physicians documenting patient encounters hands-free during visits matters most, and RocketPhone.ai when surfacing buying signals and recommended next steps for aes matters most. Try them side by side on real calls before deciding — needs vary by team.
AutoScribe is an AI medical scribe by Mutuo Health that transcribes clinician-patient conversations in real time and generates clinical notes.
Conversation intelligence platform for Salesforce that captures and transcribes voice, video, mobile, and in-person sales conversations into structured CRM data.
AutoScribe, developed by Toronto-based Mutuo Health Solutions (a WELLSTAR company), is an AI-powered ambient medical scribe for healthcare providers. It uses automatic speech recognition and natural language processing to capture clinician-patient conversations in real time and automatically draft a structured clinical note. After an encounter, clinicians can review, edit, or delete sections that are not medically relevant before finalizing. The product is web-based and runs on any computer, tablet, or smartphone with an internet connection and a microphone, requiring no software download. It integrates with electronic medical record systems including PS Suite (Telus), Oscar EMR/Oscar Pro, Cerner, and Epic. AutoScribe supports many of the most commonly spoken languages in Canada and, for eligible Ontario subscribers, can predict diagnostic and billing codes. The company states the solution is HIPAA, PIPEDA, and PHIPA compliant. It is aimed at physicians and other clinicians across specialties who want to reduce documentation time and administrative burden during patient visits.
Best suited for
RocketPhone.ai is a conversation intelligence platform built specifically for Salesforce, designed to capture customer conversations across voice, video, mobile, and in-person channels and turn them into structured data inside the CRM. It automatically records and transcribes conversations, then applies AI to generate summaries, sentiment analysis, and topic extraction, syncing the results into Salesforce so reps spend less time on manual call logging. The platform offers live AI assistance during calls, deal-signal detection with next-step recommendations, and compliance monitoring with QA alerts. A distinguishing feature is RocketCell, a business mobile network that lets the platform log and analyze mobile calls, extending conversation intelligence beyond desk-based and web-meeting calls to field and mobile-heavy teams. RocketPhone is a certified Salesforce ISV available on the AppExchange and emphasizes reliability and compliance, including GDPR and FCA. It primarily serves sales leaders and reps who want buying signals and reduced admin work, and is also applied by customer service, field, and marketing teams. For SDR and AE teams standardized on Salesforce, it provides conversation capture and intelligence tightly embedded in their existing CRM. Pricing varies by plan. Check the official website for current pricing.
Best suited for
AutoScribe (Mutuo Health) is a free tier with paid upgrades (paid); RocketPhone.ai is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | AutoScribe (Mutuo Health) | RocketPhone.ai |
|---|---|---|
| Core capability | Real-time speech-to-text transcription of clinician-patient conversations | Automatic capture and transcription of voice, video, mobile, and in-person calls |
| Standout feature | Automatic generation of structured clinical notes with editable sections | AI summaries, sentiment analysis, and topic extraction synced to Salesforce |
| Team usage | EMR integrations including PS Suite, Oscar, Cerner, and Epic | Mobile call logging via the RocketCell business mobile network |
| Integrations | Multilingual support for many commonly spoken Canadian languages | Live AI assistance during calls |
| Languages & capture | Diagnostic and billing code prediction for eligible Ontario subscribers | Deal-signal detection with next-step recommendations |
| Best-fit workflow | Web-based access on any device with a microphone, no download required | Compliance monitoring and QA alerts |
AutoScribe (Mutuo Health)
Choose AutoScribe (Mutuo Health) if you need physicians documenting patient encounters hands-free during visits — strengths include purpose-built for clinical documentation with emr integrations.
RocketPhone.ai
Choose RocketPhone.ai if you need capturing sales conversations directly into salesforce — strengths include deep native integration with salesforce as a certified isv.
AutoScribe (Mutuo Health)
RocketPhone.ai
It depends on your workflow. AutoScribe (Mutuo Health) is strong for physicians documenting patient encounters hands-free during visits, while RocketPhone.ai is strong for capturing sales conversations directly into salesforce. Both transcribe and summarize meetings.
AutoScribe (Mutuo Health) is a free tier with paid upgrades and RocketPhone.ai is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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