Auris AI: Southeast Asia–built AI platform for transcribing audio and video, generating subtitles, and producing meeting and lecture notes across regional languages. Omind: Omind is an AI quality management platform that automatically transcribes, analyzes, and scores 100% of contact center calls and chats for compliance and agent performance. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Auris AI when transcribing recorded meetings and lectures in southeast asian languages matters most, and Omind when monitoring conversations for hipaa, pci, and other compliance requirements in real time matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Southeast Asia–built AI platform for transcribing audio and video, generating subtitles, and producing meeting and lecture notes across regional languages.
Omind is an AI quality management platform that automatically transcribes, analyzes, and scores 100% of contact center calls and chats for compliance and agent performance.
Auris AI is an AI-powered transcription, subtitling, and translation platform operated by AI Communis, a company rooted in Southeast Asia. The product lets users convert audio and video recordings into editable text on a single web-based workspace, with a strong emphasis on Southeast Asian and other Asian languages including Bahasa Indonesia, Tagalog/Filipino, Vietnamese, Hindi, and several others. Beyond raw transcription, Auris AI is positioned for content workflows: it can add captions and subtitles to videos, translate spoken English into regional languages, and export the resulting text and captions for reuse. The platform lists lectures and meeting notes among its intended use cases, and its transcript editor is designed to work much like a word processor so users can correct and refine output before exporting. The service runs on cloud infrastructure in the Asia-Pacific region and the website highlights ongoing development, such as an updated subtitle editor. Auris AI is well suited to teams that operate across multiple Southeast Asian languages and need both meeting transcripts and video captioning from one tool rather than maintaining separate services for each task. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Omind is a unified AI customer experience platform whose AI Quality Management System (AI QMS) is purpose-built for contact centers and BPOs. Instead of manually sampling a few interactions, its speech analytics engine uses AI and natural language processing to automatically transcribe, interpret, and score every voice and non-voice interaction, including calls, chat, and email. It analyzes not only the words spoken but also tone, pacing, and emotional context to detect customer sentiment, surface compliance risks, and flag conversations needing attention in real time. Teams configure customizable audit scorecards aligned to their own processes, while automated audit assignment helps distribute evaluations and reduce evaluator bias. Live alerts, whisper coaching, and escalation triggers support agents during active calls, and the platform connects with existing CRM, CCaaS, and ticketing systems. Omind also offers related modules such as Voice AI, Chat AI, an Accent Harmonizer, and the Arya analytics assistant. It is aimed at enterprise contact center, CX, and quality assurance leaders rather than individual users.
Best suited for
Auris AI is a free tier with paid upgrades (freemium); Omind is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Auris AI | Omind |
|---|---|---|
| Core capability | Audio and video transcription into editable text | AI speech analytics that automatically transcribes and scores 100% of voice and non-voice interactions |
| Standout feature | Subtitle and caption generation for video content | Sentiment and emotion detection analyzing tone, pacing, and context |
| Team usage | Translation between English and Southeast Asian languages | Compliance monitoring with real-time risk flagging and automated checks |
| Integrations | Strong support for regional languages such as Bahasa Indonesia, Tagalog, and Vietnamese | Customizable audit scorecards and automated, bias-reducing audit assignment |
| Languages & capture | Web-based transcript editor that works like a document | Real-time agent assist with live alerts, whisper coaching, and escalation triggers |
| Best-fit workflow | Export options for transcripts and captions | Integrations with existing CRM, CCaaS, and ticketing systems |
Auris AI
Choose Auris AI if you need transcribing recorded meetings and lectures in southeast asian languages — strengths include designed around southeast asian and other asian languages rather than treating them as add-ons.
Omind
Choose Omind if you need automatically auditing and scoring every contact center call and chat for quality assurance — strengths include audits 100% of interactions automatically instead of manual sampling, with full transcription and scoring.
Auris AI
Omind
It depends on your workflow. Auris AI is strong for transcribing recorded meetings and lectures in southeast asian languages, while Omind is strong for automatically auditing and scoring every contact center call and chat for quality assurance. Both transcribe and summarize meetings.
Auris AI is a free tier with paid upgrades and Omind is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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