Auris AI: Southeast Asia–built AI platform for transcribing audio and video, generating subtitles, and producing meeting and lecture notes across regional languages. MiaRec: MiaRec is an AI-powered call recording, transcription, and conversation intelligence platform for contact centers. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Auris AI when transcribing recorded meetings and lectures in southeast asian languages matters most, and MiaRec when compliance teams recording and redacting calls to meet pci/pii/phi requirements matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Southeast Asia–built AI platform for transcribing audio and video, generating subtitles, and producing meeting and lecture notes across regional languages.
MiaRec is an AI-powered call recording, transcription, and conversation intelligence platform for contact centers.
Auris AI is an AI-powered transcription, subtitling, and translation platform operated by AI Communis, a company rooted in Southeast Asia. The product lets users convert audio and video recordings into editable text on a single web-based workspace, with a strong emphasis on Southeast Asian and other Asian languages including Bahasa Indonesia, Tagalog/Filipino, Vietnamese, Hindi, and several others. Beyond raw transcription, Auris AI is positioned for content workflows: it can add captions and subtitles to videos, translate spoken English into regional languages, and export the resulting text and captions for reuse. The platform lists lectures and meeting notes among its intended use cases, and its transcript editor is designed to work much like a word processor so users can correct and refine output before exporting. The service runs on cloud infrastructure in the Asia-Pacific region and the website highlights ongoing development, such as an updated subtitle editor. Auris AI is well suited to teams that operate across multiple Southeast Asian languages and need both meeting transcripts and video captioning from one tool rather than maintaining separate services for each task. Pricing varies by plan. Check the official website for current pricing.
Best suited for
MiaRec is a contact center intelligence platform built around compliant call recording, automatic speech-to-text transcription, and AI-driven conversation analytics. It captures voice interactions and can transcribe up to 100% of calls, automatically detecting and transcribing multiple languages within a single conversation. From those transcripts it generates structured call summaries, sentiment scores, and topic tags, and powers automated quality management (Auto QA) that evaluates interactions instead of relying on manual sampling. The platform also offers customer experience and revenue intelligence, screen recording, live monitoring, and automatic redaction of sensitive data such as card numbers, SSNs, and emails to support PCI DSS and PII/PHI compliance. It includes role-based access control, multi-tenant architecture, customizable retention policies, and API integration, and provides a tested integration for capturing Microsoft Teams contact center and back-office calls. MiaRec is aimed at contact center leaders, quality and compliance teams, sales managers, and customer service operations that need full visibility into recorded conversations rather than ad hoc sampling.
Best suited for
Auris AI is a free tier with paid upgrades (freemium); MiaRec is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Auris AI | MiaRec |
|---|---|---|
| Core capability | Audio and video transcription into editable text | Automatic speech-to-text transcription of up to 100% of calls with multi-language detection |
| Standout feature | Subtitle and caption generation for video content | AI-generated call summaries, sentiment scoring, and topic/conversation tagging |
| Team usage | Translation between English and Southeast Asian languages | Automated quality management (Auto QA) that evaluates every interaction |
| Integrations | Strong support for regional languages such as Bahasa Indonesia, Tagalog, and Vietnamese | Automatic redaction of sensitive data (card numbers, SSNs, emails) for PCI/PII/PHI compliance |
| Languages & capture | Web-based transcript editor that works like a document | Live call monitoring and screen recording |
| Best-fit workflow | Export options for transcripts and captions | Microsoft Teams integration plus API access, multi-tenant architecture, and role-based access control |
Auris AI
Choose Auris AI if you need transcribing recorded meetings and lectures in southeast asian languages — strengths include designed around southeast asian and other asian languages rather than treating them as add-ons.
MiaRec
Choose MiaRec if you need contact centers transcribing and analyzing customer calls for quality assurance and coaching — strengths include transcribes and analyzes the full volume of calls rather than relying on manual sampling.
Auris AI
MiaRec
It depends on your workflow. Auris AI is strong for transcribing recorded meetings and lectures in southeast asian languages, while MiaRec is strong for contact centers transcribing and analyzing customer calls for quality assurance and coaching. Both transcribe and summarize meetings.
Auris AI is a free tier with paid upgrades and MiaRec is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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