Auris AI: Southeast Asia–built AI platform for transcribing audio and video, generating subtitles, and producing meeting and lecture notes across regional languages. MaestroQA: MaestroQA is a customer-support QA platform that transcribes and analyzes calls, chats, and emails to power scorecards, coaching, and conversation analytics. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Auris AI when transcribing recorded meetings and lectures in southeast asian languages matters most, and MaestroQA when auto-reviewing entire conversation volumes for compliance and risk monitoring matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Southeast Asia–built AI platform for transcribing audio and video, generating subtitles, and producing meeting and lecture notes across regional languages.
MaestroQA is a customer-support QA platform that transcribes and analyzes calls, chats, and emails to power scorecards, coaching, and conversation analytics.
Auris AI is an AI-powered transcription, subtitling, and translation platform operated by AI Communis, a company rooted in Southeast Asia. The product lets users convert audio and video recordings into editable text on a single web-based workspace, with a strong emphasis on Southeast Asian and other Asian languages including Bahasa Indonesia, Tagalog/Filipino, Vietnamese, Hindi, and several others. Beyond raw transcription, Auris AI is positioned for content workflows: it can add captions and subtitles to videos, translate spoken English into regional languages, and export the resulting text and captions for reuse. The platform lists lectures and meeting notes among its intended use cases, and its transcript editor is designed to work much like a word processor so users can correct and refine output before exporting. The service runs on cloud infrastructure in the Asia-Pacific region and the website highlights ongoing development, such as an updated subtitle editor. Auris AI is well suited to teams that operate across multiple Southeast Asian languages and need both meeting transcripts and video captioning from one tool rather than maintaining separate services for each task. Pricing varies by plan. Check the official website for current pricing.
Best suited for
MaestroQA is an AI conversation-data quality platform built for customer support, contact center, and CX teams. It ingests conversation data across channels—calls, chats, emails, bots, and surveys—and turns it into QA scorecards, analytics, and coaching workflows. For voice, MaestroQA runs its own transcription built on enhanced open-source speech models, transcribing calls without per-minute charges. Transcription features include speaker diarization, redaction of sensitive customer data, custom vocabulary to capture industry-specific terms, and an interactive transcript UI that lets reviewers skip inactive periods and jump to friction points; transcripts export via S3 or CSV with speakers and timestamps. On top of transcripts, AutoQA can review entire conversation volumes and flag interactions for targeted manual QA, while conversation analytics and AskAI surface sentiment, customer concerns, and coaching opportunities. The platform integrates with helpdesk and contact-center tools such as Zendesk, Intercom, Salesforce Service Cloud, Talkdesk, Five9, and Aircall. It is aimed at QA managers, compliance officers, and support leaders at mid-market and enterprise companies.
Best suited for
Auris AI is a free tier with paid upgrades (freemium); MaestroQA is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Auris AI | MaestroQA |
|---|---|---|
| Core capability | Audio and video transcription into editable text | Proprietary call transcription with speaker diarization across calls, chats, and emails |
| Standout feature | Subtitle and caption generation for video content | AutoQA to automatically review conversation volumes and flag interactions for manual QA |
| Team usage | Translation between English and Southeast Asian languages | Redaction of sensitive customer data and custom vocabulary for industry-specific terms |
| Integrations | Strong support for regional languages such as Bahasa Indonesia, Tagalog, and Vietnamese | Customizable QA scorecards, coaching workflows, and calibrations |
| Languages & capture | Web-based transcript editor that works like a document | Conversation analytics and AskAI (GPT-powered) for sentiment and insight surfacing |
| Best-fit workflow | Export options for transcripts and captions | Integrations with Zendesk, Intercom, Salesforce Service Cloud, Talkdesk, Five9, Aircall, and more |
Auris AI
Choose Auris AI if you need transcribing recorded meetings and lectures in southeast asian languages — strengths include designed around southeast asian and other asian languages rather than treating them as add-ons.
MaestroQA
Choose MaestroQA if you need transcribing and scoring support calls and chats to monitor agent quality at scale — strengths include built-in transcription that processes full call volumes without per-minute usage fees.
Auris AI
MaestroQA
It depends on your workflow. Auris AI is strong for transcribing recorded meetings and lectures in southeast asian languages, while MaestroQA is strong for transcribing and scoring support calls and chats to monitor agent quality at scale. Both transcribe and summarize meetings.
Auris AI is a free tier with paid upgrades and MaestroQA is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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