Audiosum: AI transcription platform with Arabic dialect support that transcribes and summarizes meetings, lectures and videos. Zenarate: Zenarate's Performance Analyzer is an AI tool that transcribes, redacts, and scores live contact-center agent calls for quality assurance and coaching. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Audiosum when transcribing arabic-language meetings and dialect-heavy discussions matters most, and Zenarate when monitoring customer sentiment and emerging call topics to surface compliance and experience issues matters most. Try them side by side on real calls before deciding — needs vary by team.
AI transcription platform with Arabic dialect support that transcribes and summarizes meetings, lectures and videos.
Zenarate's Performance Analyzer is an AI tool that transcribes, redacts, and scores live contact-center agent calls for quality assurance and coaching.
Audiosum is an AI transcription and summarization platform with notable support for Arabic, including multiple dialects such as Gulf, Egyptian, Lebanese, Moroccan and Saudi, alongside English and other languages. While the platform is broadly used for lectures and educational content, it offers a dedicated meeting-transcription product that converts meeting recordings into transcripts, summaries and actionable notes, extracts key points and decisions, and identifies follow-up tasks. It supports recordings from Google Meet, Zoom and Microsoft Teams, provides live transcription, and includes an AI chat feature for asking questions about transcribed content. Exports are available in formats such as PDF, Word and TXT, and a mobile app is offered. The service was actively operating at the time of review, with a working signup flow and user reviews including Arabic-language feedback. Because Audiosum's primary marketing emphasis leans toward students and educators summarizing lectures, teams evaluating it specifically for business meetings should confirm that its meeting-transcription workflow and Arabic accuracy meet their needs, but it remains a relevant option for Arabic-speaking users seeking AI meeting transcription and summaries. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Zenarate is an AI simulation-training and conversation-analytics platform for contact centers, and its Performance Analyzer (formerly Call Analyzer) is the module that turns live customer calls into structured quality and coaching data. The AI engine automatically transcribes each interaction, redacts sensitive information, and scores calls against a client's defined call model and skill expectations, processing up to 100% of calls rather than a small sampled subset. Analysis runs nightly so leaders have results the next day, with automated scorecards, sentiment analysis, topic and trend reporting, and next-action coaching recommendations. Managers can drill into specific conversation moments, listen to the audio, and add commentary directly from the scorecard. Because it sits inside Zenarate's AI Coach platform, identified gaps can be turned into personalized roleplay simulations and coaching plans. It is built for QA managers, training leaders, and contact-center operations across industries such as financial services, healthcare, insurance, telecom, retail, and travel, and supports multiple languages and global deployments.
Best suited for
Audiosum is a free tier with paid upgrades (freemium); Zenarate is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Audiosum | Zenarate |
|---|---|---|
| Core capability | Arabic transcription with multiple dialects plus English and others | AI transcription of live agent calls with automatic redaction of sensitive information |
| Standout feature | Meeting transcription with summaries and action items | Automated scoring of up to 100% of calls against a client's defined call model and skill parameters |
| Team usage | Live transcription capability | Quality-assurance scorecards with the ability to listen to audio and add manager commentary |
| Integrations | Supports Google Meet, Zoom and Teams recordings | Sentiment analysis plus topic-frequency and trend reporting across interactions |
| Languages & capture | AI chat to query transcribed content | Next-action coaching recommendations that convert QA findings into roleplay simulations |
| Best-fit workflow | Exports to PDF, Word and TXT with a mobile app | Nightly batch processing so insights are ready the following day |
Audiosum
Choose Audiosum if you need transcribing arabic-language meetings and dialect-heavy discussions — strengths include broad arabic dialect coverage for transcription.
Zenarate
Choose Zenarate if you need automating contact-center qa by transcribing and scoring every agent call instead of manual sampling — strengths include analyzes up to 100% of calls instead of a small manual qa sample, with automatic transcription and redaction.
Audiosum
Zenarate
It depends on your workflow. Audiosum is strong for transcribing arabic-language meetings and dialect-heavy discussions, while Zenarate is strong for automating contact-center qa by transcribing and scoring every agent call instead of manual sampling. Both transcribe and summarize meetings.
Audiosum is a free tier with paid upgrades and Zenarate is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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