AudioNotes: AI note taker for voice, audio, video, and text that records meetings and memos and turns them into structured notes and summaries. Zenarate: Zenarate's Performance Analyzer is an AI tool that transcribes, redacts, and scores live contact-center agent calls for quality assurance and coaching. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist AudioNotes when recording and summarizing meetings into minutes and action items matters most, and Zenarate when monitoring customer sentiment and emerging call topics to surface compliance and experience issues matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI note taker for voice, audio, video, and text that records meetings and memos and turns them into structured notes and summaries.
Zenarate's Performance Analyzer is an AI tool that transcribes, redacts, and scores live contact-center agent calls for quality assurance and coaching.
AudioNotes is an AI note-taking app that converts voice memos, audio and video files, text, and other inputs into organized, structured notes. Its workflow centers on capturing content (recording a voice note or live meeting, uploading audio or video, adding text, performing OCR on images, or pasting a YouTube link), transcribing it across many languages, and then generating AI summaries that highlight key ideas and action items. For meetings specifically, AudioNotes can record a live session on web or mobile, or process an uploaded recording afterward, and automatically produce meeting minutes, key decisions, and action items. It includes a chat feature that lets users ask questions about their notes and a library of ready-made templates plus custom prompts so output can be tailored to scenarios like meeting minutes, lecture notes, brainstorming, or journaling. The app is available on iOS, Android, web, and Mac. AudioNotes serves a broad audience including professionals capturing meetings, students taking lecture notes, medical and legal professionals documenting conversations, content creators, and people who prefer speaking their thoughts and want them turned into clean text. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Zenarate is an AI simulation-training and conversation-analytics platform for contact centers, and its Performance Analyzer (formerly Call Analyzer) is the module that turns live customer calls into structured quality and coaching data. The AI engine automatically transcribes each interaction, redacts sensitive information, and scores calls against a client's defined call model and skill expectations, processing up to 100% of calls rather than a small sampled subset. Analysis runs nightly so leaders have results the next day, with automated scorecards, sentiment analysis, topic and trend reporting, and next-action coaching recommendations. Managers can drill into specific conversation moments, listen to the audio, and add commentary directly from the scorecard. Because it sits inside Zenarate's AI Coach platform, identified gaps can be turned into personalized roleplay simulations and coaching plans. It is built for QA managers, training leaders, and contact-center operations across industries such as financial services, healthcare, insurance, telecom, retail, and travel, and supports multiple languages and global deployments.
Best suited for
AudioNotes is a free tier with paid upgrades (freemium); Zenarate is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | AudioNotes | Zenarate |
|---|---|---|
| Core capability | Records voice notes and live meetings, or processes uploaded audio/video | AI transcription of live agent calls with automatic redaction of sensitive information |
| Standout feature | Multi-language transcription with AI summaries and action items | Automated scoring of up to 100% of calls against a client's defined call model and skill parameters |
| Team usage | Multiple input types including text, image OCR, and YouTube links | Quality-assurance scorecards with the ability to listen to audio and add manager commentary |
| Integrations | Chat with your notes to ask questions and retrieve details | Sentiment analysis plus topic-frequency and trend reporting across interactions |
| Languages & capture | Library of templates plus custom prompts for tailored output | Next-action coaching recommendations that convert QA findings into roleplay simulations |
| Best-fit workflow | Available on iOS, Android, web, and Mac | Nightly batch processing so insights are ready the following day |
AudioNotes
Choose AudioNotes if you need recording and summarizing meetings into minutes and action items — strengths include handles many input types beyond just meetings, including memos and files.
Zenarate
Choose Zenarate if you need automating contact-center qa by transcribing and scoring every agent call instead of manual sampling — strengths include analyzes up to 100% of calls instead of a small manual qa sample, with automatic transcription and redaction.
AudioNotes
Zenarate
It depends on your workflow. AudioNotes is strong for recording and summarizing meetings into minutes and action items, while Zenarate is strong for automating contact-center qa by transcribing and scoring every agent call instead of manual sampling. Both transcribe and summarize meetings.
AudioNotes is a free tier with paid upgrades and Zenarate is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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