AudioNotes: AI note taker for voice, audio, video, and text that records meetings and memos and turns them into structured notes and summaries. Scorebuddy: Scorebuddy is an AI-powered contact center quality assurance platform that transcribes and auto-scores voice, chat, email, and social interactions against customizable scorecards. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist AudioNotes when recording and summarizing meetings into minutes and action items matters most, and Scorebuddy when transcribing and analyzing multilingual customer calls to surface sentiment and contact drivers matters most. Run both through a week of actual calls to see which suits your workflow.
AI note taker for voice, audio, video, and text that records meetings and memos and turns them into structured notes and summaries.
Scorebuddy is an AI-powered contact center quality assurance platform that transcribes and auto-scores voice, chat, email, and social interactions against customizable scorecards.
AudioNotes is an AI note-taking app that converts voice memos, audio and video files, text, and other inputs into organized, structured notes. Its workflow centers on capturing content (recording a voice note or live meeting, uploading audio or video, adding text, performing OCR on images, or pasting a YouTube link), transcribing it across many languages, and then generating AI summaries that highlight key ideas and action items. For meetings specifically, AudioNotes can record a live session on web or mobile, or process an uploaded recording afterward, and automatically produce meeting minutes, key decisions, and action items. It includes a chat feature that lets users ask questions about their notes and a library of ready-made templates plus custom prompts so output can be tailored to scenarios like meeting minutes, lecture notes, brainstorming, or journaling. The app is available on iOS, Android, web, and Mac. AudioNotes serves a broad audience including professionals capturing meetings, students taking lecture notes, medical and legal professionals documenting conversations, content creators, and people who prefer speaking their thoughts and want them turned into clean text. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Scorebuddy (ScorebuddyCX) is a contact center quality assurance and conversation intelligence platform built for QA teams, CX leaders, and BPOs across industries such as financial services, technology, healthcare, and retail. It ingests agent-customer interactions across voice, chat, email, and social channels and uses GenAI auto-scoring to automatically evaluate conversations against fully customizable scorecards, scoring both human agents and AI chatbots while maintaining an audit trail for regulated environments. For voice, it provides AI transcription that converts multilingual call recordings into transcripts, then layers conversation analytics on top: automated sentiment analysis, contact-driver categorization, and pattern detection across interactions. Reviewers can view scorecards alongside AI marked-up conversations and build automated pass/fail rules. The platform also includes a built-in learning management system that assigns targeted coaching and AI-generated courses based on identified skill gaps, plus configurable dashboards for CX, product, and other teams. It integrates with leading contact center and CRM tools including Five9, Genesys, Salesforce, and Zendesk. What distinguishes it is the combination of configurable QA scorecards, transcription-driven analytics, and coaching/LMS in one workflow.
Best suited for
AudioNotes is a free tier with paid upgrades (freemium); Scorebuddy is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | AudioNotes | Scorebuddy |
|---|---|---|
| Core capability | Records voice notes and live meetings, or processes uploaded audio/video | AI transcription of multilingual call recordings into text transcripts |
| Standout feature | Multi-language transcription with AI summaries and action items | GenAI auto-scoring of interactions against fully customizable scorecards |
| Team usage | Multiple input types including text, image OCR, and YouTube links | Conversation analytics with sentiment analysis and contact-driver categorization |
| Integrations | Chat with your notes to ask questions and retrieve details | Omnichannel coverage across voice, chat, email, and social interactions |
| Languages & capture | Library of templates plus custom prompts for tailored output | Side-by-side view of scorecards and AI marked-up conversations with automated pass/fail rules |
| Best-fit workflow | Available on iOS, Android, web, and Mac | Built-in learning management system with targeted coaching and AI-generated courses |
AudioNotes
Choose AudioNotes if you need recording and summarizing meetings into minutes and action items — strengths include handles many input types beyond just meetings, including memos and files.
Scorebuddy
Choose Scorebuddy if you need automatically scoring and qa-evaluating up to 100% of contact center interactions across channels — strengths include covers qa, conversation analytics, transcription, and coaching/lms in a single integrated platform.
AudioNotes
Scorebuddy
It depends on your workflow. AudioNotes is strong for recording and summarizing meetings into minutes and action items, while Scorebuddy is strong for automatically scoring and qa-evaluating up to 100% of contact center interactions across channels. Both transcribe and summarize meetings.
AudioNotes is a free tier with paid upgrades and Scorebuddy is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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