AudioNotes: AI note taker for voice, audio, video, and text that records meetings and memos and turns them into structured notes and summaries. QEval: QEval is an AI contact center quality assurance platform that transcribes and scores customer conversations across voice, chat, email, and SMS against customizable scorecards. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist AudioNotes when recording and summarizing meetings into minutes and action items matters most, and QEval when real-time compliance monitoring and de-escalation support during live customer calls matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI note taker for voice, audio, video, and text that records meetings and memos and turns them into structured notes and summaries.
QEval is an AI contact center quality assurance platform that transcribes and scores customer conversations across voice, chat, email, and SMS against customizable scorecards.
AudioNotes is an AI note-taking app that converts voice memos, audio and video files, text, and other inputs into organized, structured notes. Its workflow centers on capturing content (recording a voice note or live meeting, uploading audio or video, adding text, performing OCR on images, or pasting a YouTube link), transcribing it across many languages, and then generating AI summaries that highlight key ideas and action items. For meetings specifically, AudioNotes can record a live session on web or mobile, or process an uploaded recording afterward, and automatically produce meeting minutes, key decisions, and action items. It includes a chat feature that lets users ask questions about their notes and a library of ready-made templates plus custom prompts so output can be tailored to scenarios like meeting minutes, lecture notes, brainstorming, or journaling. The app is available on iOS, Android, web, and Mac. AudioNotes serves a broad audience including professionals capturing meetings, students taking lecture notes, medical and legal professionals documenting conversations, content creators, and people who prefer speaking their thoughts and want them turned into clean text. Pricing varies by plan. Check the official website for current pricing.
Best suited for
QEval, built by Etech Global Services, is an AI-powered contact center quality assurance and performance management platform. It automatically transcribes recorded and live customer interactions across voice, chat, email, and SMS channels, then applies speech analytics, sentiment detection, and topic classification to evaluate every conversation against customizable quality scorecards rather than a small manual sample. Built for contact center QA teams, compliance officers, and operations leaders, it converts interactions into searchable transcripts in near real time, scoring both human and AI agents. QEval includes real-time agent assist that surfaces compliance prompts and de-escalation guidance during live calls, automated PCI/HIPAA/GDPR compliance monitoring with PHI/PII redaction, and coaching workflows with analytics and gamification to drive agent improvement. A flexible scorecard builder supports numeric, weighted, blind, and holistic scoring formats. Distinct from generic LLM wrappers, QEval emphasizes a proprietary multi-expert evaluation architecture, vendor-neutral scoring of third-party AI agents, and a roughly 30-day deployment timeline aimed at enterprise contact centers.
Best suited for
AudioNotes is a free tier with paid upgrades (freemium); QEval is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | AudioNotes | QEval |
|---|---|---|
| Core capability | Records voice notes and live meetings, or processes uploaded audio/video | Automated transcription of recorded and live calls into searchable text via speech analytics |
| Standout feature | Multi-language transcription with AI summaries and action items | Customizable quality scorecards (numeric, weighted, blind, and holistic scoring formats) |
| Team usage | Multiple input types including text, image OCR, and YouTube links | Evaluation across 100% of voice, chat, email, and SMS interactions instead of manual samples |
| Integrations | Chat with your notes to ask questions and retrieve details | Real-time agent assist with live compliance prompts and de-escalation guidance |
| Languages & capture | Library of templates plus custom prompts for tailored output | Compliance monitoring for PCI, HIPAA, and GDPR with PHI/PII redaction |
| Best-fit workflow | Available on iOS, Android, web, and Mac | Scoring of both human agents and third-party AI agents, plus coaching, analytics, and gamification |
AudioNotes
Choose AudioNotes if you need recording and summarizing meetings into minutes and action items — strengths include handles many input types beyond just meetings, including memos and files.
QEval
Choose QEval if you need automating quality monitoring and scoring of agent customer interactions at scale — strengths include transcribes and analyzes 100% of interactions across multiple channels rather than a sampled subset.
AudioNotes
QEval
It depends on your workflow. AudioNotes is strong for recording and summarizing meetings into minutes and action items, while QEval is strong for automating quality monitoring and scoring of agent customer interactions at scale. Both transcribe and summarize meetings.
AudioNotes is a free tier with paid upgrades and QEval is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
More head-to-head comparisons involving AudioNotes and QEval.
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