Attio Call Intelligence: Attio's native call intelligence records, transcribes, and summarizes meetings and syncs every conversation to the Attio CRM automatically. MiaRec: MiaRec is an AI-powered call recording, transcription, and conversation intelligence platform for contact centers. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Attio Call Intelligence when recording sales calls and linking them automatically to attio deals matters most, and MiaRec when compliance teams recording and redacting calls to meet pci/pii/phi requirements matters most. Try them side by side on real calls before deciding — needs vary by team.
Attio's native call intelligence records, transcribes, and summarizes meetings and syncs every conversation to the Attio CRM automatically.
MiaRec is an AI-powered call recording, transcription, and conversation intelligence platform for contact centers.
Attio Call Intelligence is a meeting-capture capability built into the Attio CRM, aimed at startups and modern go-to-market teams that manage their customers and deals in Attio. The recorder automatically joins meetings on Zoom, Google Meet, and Microsoft Teams, transcribes the conversation, and stores the recording directly within the CRM, with transcription available across a large number of languages. During and after a call, Attio generates conversation summaries and can apply custom AI insight templates that pull out key details, buying signals, blockers, and recommended next steps tailored to different call types. Its defining feature is automatic linkage: calls are tied to the relevant deals, people, and organizations in Attio, and AI can trigger follow-ups, create entries, and set reminders through Attio's flexible data objects and workflows, so teams do not have to log calls by hand. Recordings are visible to workspace members and can be shared externally. Attio Call Intelligence is built for revenue teams that want call recordings, transcripts, and AI insights connected to their CRM data and automation rather than living in a separate notetaking tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
MiaRec is a contact center intelligence platform built around compliant call recording, automatic speech-to-text transcription, and AI-driven conversation analytics. It captures voice interactions and can transcribe up to 100% of calls, automatically detecting and transcribing multiple languages within a single conversation. From those transcripts it generates structured call summaries, sentiment scores, and topic tags, and powers automated quality management (Auto QA) that evaluates interactions instead of relying on manual sampling. The platform also offers customer experience and revenue intelligence, screen recording, live monitoring, and automatic redaction of sensitive data such as card numbers, SSNs, and emails to support PCI DSS and PII/PHI compliance. It includes role-based access control, multi-tenant architecture, customizable retention policies, and API integration, and provides a tested integration for capturing Microsoft Teams contact center and back-office calls. MiaRec is aimed at contact center leaders, quality and compliance teams, sales managers, and customer service operations that need full visibility into recorded conversations rather than ad hoc sampling.
Best suited for
Attio Call Intelligence is a free tier with paid upgrades (freemium); MiaRec is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Attio Call Intelligence | MiaRec |
|---|---|---|
| Core capability | Recorder auto-joins Zoom, Google Meet, and Microsoft Teams | Automatic speech-to-text transcription of up to 100% of calls with multi-language detection |
| Standout feature | Transcription supporting a large set of languages | AI-generated call summaries, sentiment scoring, and topic/conversation tagging |
| Team usage | Real-time and post-call conversation summaries | Automated quality management (Auto QA) that evaluates every interaction |
| Integrations | Custom AI insight templates per call type | Automatic redaction of sensitive data (card numbers, SSNs, emails) for PCI/PII/PHI compliance |
| Languages & capture | Automatic linking of calls to deals, people, and organizations | Live call monitoring and screen recording |
| Best-fit workflow | AI-triggered follow-ups, entries, and reminders via Attio workflows | Microsoft Teams integration plus API access, multi-tenant architecture, and role-based access control |
Attio Call Intelligence
Choose Attio Call Intelligence if you need recording sales calls and linking them automatically to attio deals — strengths include calls, transcripts, and insights sync natively into the attio crm.
MiaRec
Choose MiaRec if you need contact centers transcribing and analyzing customer calls for quality assurance and coaching — strengths include transcribes and analyzes the full volume of calls rather than relying on manual sampling.
Attio Call Intelligence
MiaRec
It depends on your workflow. Attio Call Intelligence is strong for recording sales calls and linking them automatically to attio deals, while MiaRec is strong for contact centers transcribing and analyzing customer calls for quality assurance and coaching. Both transcribe and summarize meetings.
Attio Call Intelligence is a free tier with paid upgrades and MiaRec is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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