Attention: AI conversation intelligence platform that records and transcribes sales calls, scores them against frameworks, and automates CRM updates and follow-ups. Prodigal: Prodigal is an AI conversation intelligence platform for debt collections and loan servicing that transcribes, summarizes, and auto-scores agent-customer calls for QA and compliance. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Attention when sales managers coaching reps with consistent call scorecards matters most, and Prodigal when automating qa scorecards and compliance monitoring across 100% of agent-customer interactions matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI conversation intelligence platform that records and transcribes sales calls, scores them against frameworks, and automates CRM updates and follow-ups.
Prodigal is an AI conversation intelligence platform for debt collections and loan servicing that transcribes, summarizes, and auto-scores agent-customer calls for QA and compliance.
Attention is an AI-native conversation intelligence platform for revenue teams that records, transcribes and analyzes sales calls to automate post-call work and coaching. It captures meetings across video conferencing tools such as Zoom, Google Meet and Microsoft Teams and transcribes conversations in many languages, then uses AI to generate summaries, insights and coaching feedback. A distinguishing capability is automated scorecards: Attention evaluates rep performance against established sales methodologies such as MEDDIC and BANT, giving managers a consistent, AI-generated assessment of each call rather than relying on manual review. The platform also includes AI sales agents that automate follow-up emails, CRM updates and next-step workflows, with a CRM auto-update feature that populates systems from call data to reduce manual entry. Attention integrates with a large ecosystem of tools, including Salesforce, HubSpot, Gmail, Outlook, Slack and Zapier, so call insights and tasks can flow into existing sales processes. It is aimed at revenue teams, sales leaders, individual reps and customer success departments that want to cut administrative work, improve coaching consistency and keep deals from slipping due to missed follow-ups. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Prodigal is an AI platform purpose-built for consumer finance, debt collections, and loan servicing, used by collection agencies, lenders, credit unions, and healthcare revenue-cycle teams. Its core transcription and intelligence capabilities come through two products. ProNotes runs AI transcription and summarization in the background when a call ends, generating a standardized, redacted note with an at-a-glance summary and actionable insights; it works in real time for individual calls or as overnight batch processing, supports English and Spanish, and writes notes back to CRM and system-of-record applications. ProInsight applies conversation intelligence across calls, texts, emails, and chats, analyzing every interaction (not just samples) to flag compliance exceptions, automate QA scorecards using configurable evaluation parameters, and surface business and performance insights. The platform stores audio and text records centrally for auditing and offers customizable reporting. What distinguishes Prodigal is its vertical focus: rather than a general meeting recorder, it is tuned to the regulatory and operational language of collections and loan-servicing conversations, with built-in PII redaction and compliance monitoring.
Best suited for
Attention is a free tier with paid upgrades (freemium); Prodigal is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Attention | Prodigal |
|---|---|---|
| Core capability | Records and transcribes calls across Zoom, Google Meet and Microsoft Teams | ProNotes AI call transcription and summarization that auto-generates standardized notes after each call |
| Standout feature | Transcription in 100+ languages | Real-time and overnight batch processing modes for note generation |
| Team usage | Automated coaching scorecards against MEDDIC, BANT and similar frameworks | ProInsight conversation intelligence across calls, texts, emails, and chats |
| Integrations | AI sales agents for follow-ups and next-step automation | Automated QA scorecards and compliance-exception flagging across 100% of interactions |
| Languages & capture | CRM auto-update to reduce manual data entry | Automatic redaction of sensitive/PII information in notes and records |
| Best-fit workflow | Integrations with Salesforce, HubSpot, Gmail, Outlook, Slack and Zapier | English and Spanish language support with CRM/system-of-record write-back |
Attention
Choose Attention if you need sales managers coaching reps with consistent call scorecards — strengths include methodology-based scorecards bring consistency to call coaching.
Prodigal
Choose Prodigal if you need automatically documenting and summarizing collections and loan-servicing calls to cut after-call work — strengths include purpose-built for collections and loan-servicing conversations rather than generic meetings, with compliance and pii redaction baked in.
Attention
Prodigal
It depends on your workflow. Attention is strong for sales managers coaching reps with consistent call scorecards, while Prodigal is strong for automatically documenting and summarizing collections and loan-servicing calls to cut after-call work. Both transcribe and summarize meetings.
Attention is a free tier with paid upgrades and Prodigal is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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