Aspect: AI interview assistant that records, transcribes, and summarizes recruiting interviews, then autofills ATS scorecards. EvaluAgent: EvaluAgent is a contact-center quality assurance platform that automatically transcribes, scores, and analyzes customer conversations across calls, chats, emails, and tickets. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aspect when capturing and summarizing candidate interviews automatically matters most, and EvaluAgent when surface sentiment, intent, and contact reasons to coach agents and improve cx matters most. Run both through a week of actual calls to see which suits your workflow.
AI interview assistant that records, transcribes, and summarizes recruiting interviews, then autofills ATS scorecards.
EvaluAgent is a contact-center quality assurance platform that automatically transcribes, scores, and analyzes customer conversations across calls, chats, emails, and tickets.
Aspect is an AI interview assistant built for recruiters and hiring teams that joins interviews on Zoom, Google Meet, and Microsoft Teams to record, transcribe, highlight, and summarize candidate conversations. Instead of taking manual notes, interviewers can stay focused on the conversation while Aspect captures everything said and generates structured AI interview notes and summaries afterward. A central feature is its scorecard autofill, which uses the captured interview data to populate candidate evaluation forms with a single click and syncs notes and summaries back into the applicant tracking system. Aspect integrates with common ATS platforms such as Greenhouse, Lever, and Teamtailor so interview records flow directly into existing hiring workflows. The platform also provides interview analytics and AI coaching feedback intended to help interview teams improve consistency and reduce subjective bias over time. By standardizing how interviews are documented and evaluated, Aspect aims to make hiring decisions faster and more data-driven. It offers a free tier for a limited number of interviews alongside paid plans for teams. Pricing varies by plan. Check the official website for current pricing.
Best suited for
EvaluAgent is a UK-based quality assurance and performance-improvement platform built for contact centers, BPOs, QA leads, team managers, and frontline agents. It captures interactions from connected CCaaS, CRM, and helpdesk systems, then transcribes voice calls to text and processes chats, emails, and tickets so every conversation can be reviewed rather than just a manual sample. Its AutoQA engine uses customizable drag-and-drop scorecards to automatically evaluate interactions, applying auto-fail logic and weighting that mirror how a team grades quality. A conversation-intelligence layer adds sentiment analysis, reason-for-contact classification, intent detection, summarization, predictive metrics, and customer-vulnerability signals. Insights flow into coaching plans, performance tracking, and agent feedback. The platform also offers AI-agent observability to detect issues in automated conversations, plus calibration and reporting tools. It integrates with systems such as Genesys, Five9, NICE CXone, Talkdesk, Amazon Connect, Salesforce, and Zendesk, and lists enterprise security credentials including SOC 2 Type II and ISO 27001.
Best suited for
Aspect is a free tier with paid upgrades (freemium); EvaluAgent is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Aspect | EvaluAgent |
|---|---|---|
| Core capability | Records, transcribes, highlights, and summarizes interviews across Zoom, Google Meet, and Microsoft Teams | Automatic voice-call transcription with multi-language support |
| Standout feature | AI-generated interview notes and candidate summaries | AutoQA scoring of 100% of conversations using customizable drag-and-drop scorecards |
| Team usage | One-click scorecard autofill from captured interview data | Conversation intelligence: sentiment analysis, intent detection, and summarization |
| Integrations | ATS integrations including Greenhouse, Lever, and Teamtailor | Reason-for-contact classification and predictive metrics (CSAT/NPS/resolution) |
| Languages & capture | Interview analytics and team performance visibility | AI-agent observability to flag hallucinations, missed intents, and quality issues |
| Best-fit workflow | AI coaching feedback for interviewers | Coaching workflows, calibration, and dashboards built on QA insights |
Aspect
Choose Aspect if you need capturing and summarizing candidate interviews automatically — strengths include reduces manual note-taking so interviewers can focus on candidates.
EvaluAgent
Choose EvaluAgent if you need automatically score and audit 100% of customer service calls and chats for quality and compliance — strengths include transcribes and analyzes every interaction across voice, chat, email, and tickets rather than a small manual sample.
Aspect
EvaluAgent
It depends on your workflow. Aspect is strong for capturing and summarizing candidate interviews automatically, while EvaluAgent is strong for automatically score and audit 100% of customer service calls and chats for quality and compliance. Both transcribe and summarize meetings.
Aspect is a free tier with paid upgrades and EvaluAgent is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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