Aspect: AI interview assistant that records, transcribes, and summarizes recruiting interviews, then autofills ATS scorecards. Cresta: Enterprise contact-center AI platform combining real-time agent assist, autonomous AI agents, and conversation intelligence. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aspect when capturing and summarizing candidate interviews automatically matters most, and Cresta when analyzing every interaction to identify behaviors that drive outcomes matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
AI interview assistant that records, transcribes, and summarizes recruiting interviews, then autofills ATS scorecards.
Enterprise contact-center AI platform combining real-time agent assist, autonomous AI agents, and conversation intelligence.
Aspect is an AI interview assistant built for recruiters and hiring teams that joins interviews on Zoom, Google Meet, and Microsoft Teams to record, transcribe, highlight, and summarize candidate conversations. Instead of taking manual notes, interviewers can stay focused on the conversation while Aspect captures everything said and generates structured AI interview notes and summaries afterward. A central feature is its scorecard autofill, which uses the captured interview data to populate candidate evaluation forms with a single click and syncs notes and summaries back into the applicant tracking system. Aspect integrates with common ATS platforms such as Greenhouse, Lever, and Teamtailor so interview records flow directly into existing hiring workflows. The platform also provides interview analytics and AI coaching feedback intended to help interview teams improve consistency and reduce subjective bias over time. By standardizing how interviews are documented and evaluated, Aspect aims to make hiring decisions faster and more data-driven. It offers a free tier for a limited number of interviews alongside paid plans for teams. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Cresta is an enterprise customer-experience AI platform that unifies human and AI agents across voice and digital channels. It captures conversations through integrations with major contact-center systems such as Genesys, NICE, Salesforce, Twilio, and Amazon Connect, then analyzes those interactions at scale to surface behavioral insights and deliver real-time guidance. Its Agent Assist listens to live conversations and provides agents with in-the-moment suggestions, knowledge, and next-best actions, while a Knowledge Agent proactively surfaces context-aware answers without manual prompting. Cresta's conversation intelligence analyzes 100% of interactions to identify the behaviors that drive outcomes, and its automated quality management scores conversations across the board so supervisors gain visibility without manual sampling. The platform also offers autonomous AI agents that can resolve customer conversations end to end, plus an Agent Operations Center that gives supervisors real-time visibility and intervention tools across both human and AI-led conversations. Cresta is built for large enterprise contact centers in industries such as financial services, travel and hospitality, telecommunications, insurance, and healthcare that need real-time assistance, coaching, and analytics at scale. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aspect is a free tier with paid upgrades (freemium); Cresta is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aspect | Cresta |
|---|---|---|
| Core capability | Records, transcribes, highlights, and summarizes interviews across Zoom, Google Meet, and Microsoft Teams | Real-time Agent Assist with live suggestions and knowledge |
| Standout feature | AI-generated interview notes and candidate summaries | Conversation intelligence analyzing 100% of interactions |
| Team usage | One-click scorecard autofill from captured interview data | Automated quality management and scoring across all calls |
| Integrations | ATS integrations including Greenhouse, Lever, and Teamtailor | Knowledge Agent that proactively surfaces context-aware answers |
| Languages & capture | Interview analytics and team performance visibility | Autonomous AI agents for end-to-end conversation resolution |
| Best-fit workflow | AI coaching feedback for interviewers | Integrations with Genesys, NICE, Salesforce, Twilio, and Amazon Connect |
Aspect
Choose Aspect if you need capturing and summarizing candidate interviews automatically — strengths include reduces manual note-taking so interviewers can focus on candidates.
Cresta
Choose Cresta if you need assisting contact-center agents in real time during customer conversations — strengths include delivers real-time guidance during live conversations, not just post-call review.
Aspect
Cresta
It depends on your workflow. Aspect is strong for capturing and summarizing candidate interviews automatically, while Cresta is strong for assisting contact-center agents in real time during customer conversations. Both transcribe and summarize meetings.
Aspect is a free tier with paid upgrades and Cresta is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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