Aspect: AI interview assistant that records, transcribes, and summarizes recruiting interviews, then autofills ATS scorecards. Balto: Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aspect when capturing and summarizing candidate interviews automatically matters most, and Balto when automating quality assurance and risk monitoring across all calls matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI interview assistant that records, transcribes, and summarizes recruiting interviews, then autofills ATS scorecards.
Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls.
Aspect is an AI interview assistant built for recruiters and hiring teams that joins interviews on Zoom, Google Meet, and Microsoft Teams to record, transcribe, highlight, and summarize candidate conversations. Instead of taking manual notes, interviewers can stay focused on the conversation while Aspect captures everything said and generates structured AI interview notes and summaries afterward. A central feature is its scorecard autofill, which uses the captured interview data to populate candidate evaluation forms with a single click and syncs notes and summaries back into the applicant tracking system. Aspect integrates with common ATS platforms such as Greenhouse, Lever, and Teamtailor so interview records flow directly into existing hiring workflows. The platform also provides interview analytics and AI coaching feedback intended to help interview teams improve consistency and reduce subjective bias over time. By standardizing how interviews are documented and evaluated, Aspect aims to make hiring decisions faster and more data-driven. It offers a free tier for a limited number of interviews alongside paid plans for teams. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Balto is a contact-center AI platform centered on real-time guidance during live customer and sales calls. Rather than focusing on post-call review, Balto listens to conversations as they happen and surfaces dynamic prompts, objection-handling cues, compliance checklists, and knowledge-base answers to the agent in the moment. Its Agent Assist pulls relevant information so reps can respond to customer questions instantly, while real-time QA automatically scores interactions across all calls and flags compliance risk early, maintaining an audit trail for supervisors. Coaching automation tailors recommendations to each agent's performance, and real-time note generation produces call summaries without manual write-ups. Balto also offers voice AI agents to handle high-volume, repeatable calls and supports omnichannel context across voice and digital channels. It integrates with CRMs and telephony systems such as Salesforce and RingCentral. The platform is used across industries including healthcare, insurance, banking, collections, and home improvement, and is aimed at contact centers and sales teams that want in-the-moment guidance, compliance assurance, and automated quality management at scale. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aspect is a free tier with paid upgrades (freemium); Balto is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aspect | Balto |
|---|---|---|
| Core capability | Records, transcribes, highlights, and summarizes interviews across Zoom, Google Meet, and Microsoft Teams | Real-time, in-call guidance with dynamic prompts and objection cues |
| Standout feature | AI-generated interview notes and candidate summaries | Agent Assist that surfaces knowledge-base answers live |
| Team usage | One-click scorecard autofill from captured interview data | Automated quality assurance scoring across 100% of calls |
| Integrations | ATS integrations including Greenhouse, Lever, and Teamtailor | Real-time compliance monitoring with audit trails |
| Languages & capture | Interview analytics and team performance visibility | Automated call summaries and coaching recommendations |
| Best-fit workflow | AI coaching feedback for interviewers | Integrations with CRMs and phone systems such as Salesforce and RingCentral |
Aspect
Choose Aspect if you need capturing and summarizing candidate interviews automatically — strengths include reduces manual note-taking so interviewers can focus on candidates.
Balto
Choose Balto if you need guiding agents live through objections and compliance requirements — strengths include guides agents during the call rather than only analyzing afterward.
Aspect
Balto
It depends on your workflow. Aspect is strong for capturing and summarizing candidate interviews automatically, while Balto is strong for guiding agents live through objections and compliance requirements. Both transcribe and summarize meetings.
Aspect is a free tier with paid upgrades and Balto is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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