AskElephant: AI workflow platform for revenue teams that captures calls and meetings and automates CRM updates, handoffs, and coaching. CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist AskElephant when automatically logging call and meeting data into the crm matters most, and CloudTalk when quality-assurance scoring of support calls at scale matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI workflow platform for revenue teams that captures calls and meetings and automates CRM updates, handoffs, and coaching.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
AskElephant is an AI meeting and workflow automation platform built for revenue teams across sales, customer success, and operations. It captures calls, meetings, and emails, including via botless desktop recording, and then uses AI agents to automate the downstream work that normally follows a conversation. The platform automatically syncs call and meeting data into HubSpot or Salesforce, transfers deal context between sales and customer success during handoffs, and generates coaching scorecards based on sales methodologies such as MEDDIC and SPICED. AskElephant also produces proactive alerts that surface churn risk and deal risk detected across conversations, and it offers an AI chat that lets users query their business data using major LLMs like ChatGPT, Claude, and Gemini. Its emphasis is on eliminating manual data entry and administrative busywork so revenue teams can focus on customers rather than CRM upkeep, with workflows that the company describes as building and running themselves. AskElephant is an active product with published pricing, customer testimonials, and demo booking, operating in 2026. It is a good fit for teams that want meeting capture combined with automated, cross-team workflows rather than standalone note-taking alone. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
AskElephant is a free tier with paid upgrades (freemium); CloudTalk is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | AskElephant | CloudTalk |
|---|---|---|
| Core capability | Call, meeting, and email capture including botless desktop recording | Call scoring against custom quality criteria |
| Standout feature | Automatic CRM syncing to HubSpot and Salesforce | Automatic multilingual call transcription of recorded calls |
| Team usage | Automated cross-team handoffs that transfer deal context | AI-generated call summaries and smart notes synced to CRM |
| Integrations | AI coaching scorecards based on methodologies like MEDDIC and SPICED | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative |
| Languages & capture | Proactive churn and deal-risk alerts across conversations | Topic extraction and automatic smart call tagging |
| Best-fit workflow | AI chat to query business data via ChatGPT, Claude, or Gemini | Talk/listen ratio tracking for agent coaching |
AskElephant
Choose AskElephant if you need automatically logging call and meeting data into the crm — strengths include automates crm updates and handoffs, cutting manual admin.
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
AskElephant
CloudTalk
It depends on your workflow. AskElephant is strong for automatically logging call and meeting data into the crm, while CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios. Both transcribe and summarize meetings.
AskElephant is a free tier with paid upgrades and CloudTalk is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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