Aqua Voice: Aqua Voice is an AI-powered, system-wide voice dictation app that turns speech into refined text in real time across the apps you already use on Mac and iPhone. EvaluAgent: EvaluAgent is a contact-center quality assurance platform that automatically transcribes, scores, and analyzes customer conversations across calls, chats, emails, and tickets. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aqua Voice when dictating emails, documents, and slack messages hands-free across desktop apps matters most, and EvaluAgent when surface sentiment, intent, and contact reasons to coach agents and improve cx matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Aqua Voice is an AI-powered, system-wide voice dictation app that turns speech into refined text in real time across the apps you already use on Mac and iPhone.
EvaluAgent is a contact-center quality assurance platform that automatically transcribes, scores, and analyzes customer conversations across calls, chats, emails, and tickets.
Aqua Voice is an AI dictation tool built by Aqua Voice, Inc. (a Y Combinator startup) that converts spoken words into written text in real time. Rather than a standalone transcription window, it works system-wide: users hold a key (such as Space) and speak, and the dictated text is inserted into whatever app is in focus, including Gmail, Google Docs, Slack, code editors, and AI chat tools. It runs on macOS and iOS, with the iPhone app now live. Aqua is powered by Avalon, the company's proprietary speech-to-text model trained on prompt-style speech, code, and email, and it refines grammar and phrasing as you talk. It supports context awareness of on-screen content, a custom dictionary for technical terms and names, natural-language editing commands ("make this a list," "rephrase that"), style adaptation, and multilingual input across dozens of languages. It is aimed at developers, knowledge workers, and content creators who want a faster alternative to typing for emails, documents, messages, prompts, and code.
Best suited for
EvaluAgent is a UK-based quality assurance and performance-improvement platform built for contact centers, BPOs, QA leads, team managers, and frontline agents. It captures interactions from connected CCaaS, CRM, and helpdesk systems, then transcribes voice calls to text and processes chats, emails, and tickets so every conversation can be reviewed rather than just a manual sample. Its AutoQA engine uses customizable drag-and-drop scorecards to automatically evaluate interactions, applying auto-fail logic and weighting that mirror how a team grades quality. A conversation-intelligence layer adds sentiment analysis, reason-for-contact classification, intent detection, summarization, predictive metrics, and customer-vulnerability signals. Insights flow into coaching plans, performance tracking, and agent feedback. The platform also offers AI-agent observability to detect issues in automated conversations, plus calibration and reporting tools. It integrates with systems such as Genesys, Five9, NICE CXone, Talkdesk, Amazon Connect, Salesforce, and Zendesk, and lists enterprise security credentials including SOC 2 Type II and ISO 27001.
Best suited for
Aqua Voice is a free tier with paid upgrades (freemium); EvaluAgent is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Aqua Voice | EvaluAgent |
|---|---|---|
| Core capability | System-wide dictation that inserts text into any focused app (Gmail, Docs, Slack, code editors, AI chats) | Automatic voice-call transcription with multi-language support |
| Standout feature | Avalon proprietary speech-to-text model tuned for technical vocabulary, code, and prompt-style speech | AutoQA scoring of 100% of conversations using customizable drag-and-drop scorecards |
| Team usage | Custom dictionary for names, brands, and technical terms | Conversation intelligence: sentiment analysis, intent detection, and summarization |
| Integrations | Natural-language editing commands like 'make this a list' or 'rephrase that' mid-dictation | Reason-for-contact classification and predictive metrics (CSAT/NPS/resolution) |
| Languages & capture | Context awareness of on-screen content, including code syntax | AI-agent observability to flag hallucinations, missed intents, and quality issues |
| Best-fit workflow | Multilingual input across dozens of languages | Coaching workflows, calibration, and dashboards built on QA insights |
Aqua Voice
Choose Aqua Voice if you need dictating emails, documents, and slack messages hands-free across desktop apps — strengths include low-friction, system-wide voice input that works inside existing apps with no per-app setup.
EvaluAgent
Choose EvaluAgent if you need automatically score and audit 100% of customer service calls and chats for quality and compliance — strengths include transcribes and analyzes every interaction across voice, chat, email, and tickets rather than a small manual sample.
Aqua Voice
EvaluAgent
It depends on your workflow. Aqua Voice is strong for dictating emails, documents, and slack messages hands-free across desktop apps, while EvaluAgent is strong for automatically score and audit 100% of customer service calls and chats for quality and compliance. Both transcribe and summarize meetings.
Aqua Voice is a free tier with paid upgrades and EvaluAgent is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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