Amberscript: Audio and video to text service offering automatic and human-verified transcripts and subtitles. Voiso: Voiso is a cloud contact-center platform with AI speech analytics that transcribes calls into searchable text, scores conversations, and generates automatic call summaries. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Amberscript when transcribing interviews, research, and media for accurate records matters most, and Voiso when sales and support managers scoring agent performance and coaching from call summaries matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Audio and video to text service offering automatic and human-verified transcripts and subtitles.
Voiso is a cloud contact-center platform with AI speech analytics that transcribes calls into searchable text, scores conversations, and generates automatic call summaries.
Amberscript is a speech-to-text service that converts audio and video into text and subtitles, offering both automatic AI transcription and human-verified options. Users upload recordings and choose between editable automatic transcripts produced by speech recognition or expert-reviewed transcripts refined by professional editors for higher accuracy. The platform similarly provides subtitles in either automated or professionally edited form, including translation services, and offers a transcript editor for reviewing and correcting output. Amberscript supports a large number of languages and additionally provides a speech-to-text API and data annotation services, as well as a meeting transcription offering for capturing and converting spoken meetings into text. The combination of self-serve automatic transcription and a human-review tier lets users trade off speed against accuracy depending on the use case. Amberscript is aimed at researchers, media organizations, businesses, and public-sector users who need reliable transcripts and subtitles, including those with accuracy or accessibility requirements that justify human-reviewed output rather than automation alone. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Voiso is a cloud-based contact-center platform built for sales and customer-service teams, combining voice, SMS, and messaging channels with AI-driven analytics in a single workspace. Its speech analytics suite processes recorded call audio through speech-to-text and natural-language pipelines, transcribing calls into searchable text across more than ten languages, including English, Spanish, French, and Arabic. Transcripts can be navigated, searched, and flagged against predefined or custom keyword lists to support quality assurance, compliance, and agent training. Beyond raw transcription, the platform applies AI to score conversations on a 1-to-5 scale, detect sentiment and emotional cues, and automatically generate concise call summaries that capture key topics and outcomes without reviewing full recordings. It is aimed at call centers, BPOs, and outbound and inbound teams in industries such as fintech, travel, retail, and e-commerce. Other platform capabilities include a predictive dialer, IVR and routing flow builder, CRM integrations, call recording, and real-time performance dashboards. Speech analytics features are available on its Pro plan and higher.
Best suited for
Amberscript is a free tier with paid upgrades (freemium); Voiso is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Amberscript | Voiso |
|---|---|---|
| Core capability | Automatic AI transcription of audio and video | AI call transcription converting audio into searchable text in 10+ languages |
| Standout feature | Human-verified transcript and subtitle option for higher accuracy | AI conversation scoring rating calls on a 1-to-5 scale across languages |
| Team usage | Subtitle generation and translation services | Sentiment and emotion analysis detecting tone and customer satisfaction cues |
| Integrations | Transcript editor for reviewing and correcting output | Automatic call summaries highlighting key topics and outcomes |
| Languages & capture | Speech-to-text API and meeting transcription support | Keyword highlighting with custom lists for compliance and QA flagging |
| Best-fit workflow | Automatic AI transcription of audio and video | Call recording with real-time dashboards and performance reporting |
Amberscript
Choose Amberscript if you need transcribing interviews, research, and media for accurate records — strengths include choice between fast automatic and accurate human-reviewed output.
Voiso
Choose Voiso if you need quality assurance and compliance teams reviewing transcribed, keyword-flagged calls — strengths include transcription and analytics are integrated directly into the contact-center workflow, including recording, dialing, and routing.
Amberscript
Voiso
It depends on your workflow. Amberscript is strong for transcribing interviews, research, and media for accurate records, while Voiso is strong for quality assurance and compliance teams reviewing transcribed, keyword-flagged calls. Both transcribe and summarize meetings.
Amberscript is a free tier with paid upgrades and Voiso is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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