Amberscript: Audio and video to text service offering automatic and human-verified transcripts and subtitles. CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Amberscript when transcribing interviews, research, and media for accurate records matters most, and CloudTalk when quality-assurance scoring of support calls at scale matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Audio and video to text service offering automatic and human-verified transcripts and subtitles.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
Amberscript is a speech-to-text service that converts audio and video into text and subtitles, offering both automatic AI transcription and human-verified options. Users upload recordings and choose between editable automatic transcripts produced by speech recognition or expert-reviewed transcripts refined by professional editors for higher accuracy. The platform similarly provides subtitles in either automated or professionally edited form, including translation services, and offers a transcript editor for reviewing and correcting output. Amberscript supports a large number of languages and additionally provides a speech-to-text API and data annotation services, as well as a meeting transcription offering for capturing and converting spoken meetings into text. The combination of self-serve automatic transcription and a human-review tier lets users trade off speed against accuracy depending on the use case. Amberscript is aimed at researchers, media organizations, businesses, and public-sector users who need reliable transcripts and subtitles, including those with accuracy or accessibility requirements that justify human-reviewed output rather than automation alone. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
Amberscript is a free tier with paid upgrades (freemium); CloudTalk is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Amberscript | CloudTalk |
|---|---|---|
| Core capability | Automatic AI transcription of audio and video | Call scoring against custom quality criteria |
| Standout feature | Human-verified transcript and subtitle option for higher accuracy | Automatic multilingual call transcription of recorded calls |
| Team usage | Subtitle generation and translation services | AI-generated call summaries and smart notes synced to CRM |
| Integrations | Transcript editor for reviewing and correcting output | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative |
| Languages & capture | Speech-to-text API and meeting transcription support | Topic extraction and automatic smart call tagging |
| Best-fit workflow | Automatic AI transcription of audio and video | Talk/listen ratio tracking for agent coaching |
Amberscript
Choose Amberscript if you need transcribing interviews, research, and media for accurate records — strengths include choice between fast automatic and accurate human-reviewed output.
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
Amberscript
CloudTalk
It depends on your workflow. Amberscript is strong for transcribing interviews, research, and media for accurate records, while CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios. Both transcribe and summarize meetings.
Amberscript is a free tier with paid upgrades and CloudTalk is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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