Allego: Conversation intelligence within a broader sales enablement platform that records, transcribes, and analyzes sales calls for coaching and deal insights. Rafiki: AI sales intelligence platform that records, transcribes, and analyzes sales conversations to surface deal and coaching insights. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Allego when coaching reps using insights and showreels drawn from real calls matters most, and Rafiki when scoring and coaching reps against a defined sales methodology matters most. Run both through a week of actual calls to see which suits your workflow.
Conversation intelligence within a broader sales enablement platform that records, transcribes, and analyzes sales calls for coaching and deal insights.
AI sales intelligence platform that records, transcribes, and analyzes sales conversations to surface deal and coaching insights.
Allego provides conversation intelligence as part of its broader sales enablement and revenue-enablement platform. The conversation intelligence module automatically records and transcribes sales calls and meetings across common dialers and video platforms, supporting multiple languages, then analyzes those conversations to surface key topics, buyer sentiment, objections, competitor mentions, and successful selling behaviors. Transcripts are searchable, and the system generates summaries and action items from each call. Because it sits inside Allego's enablement suite, the analysis connects directly to coaching and learning workflows: managers can build showreels from top-performing calls, apply consistent scoring to identify coaching opportunities, and link reps to relevant training and practice modules. On the deal side, Allego ties conversation data to CRM context, providing early warning signals when deals lose momentum and visibility into buyer engagement across calls, email, content, and digital sales rooms. Allego is aimed at mid-market and enterprise revenue organizations that want conversation intelligence unified with onboarding, content, and coaching rather than as a standalone tool. It was recognized as a Leader in the Gartner Magic Quadrant for Revenue Enablement Platforms. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Rafiki is an AI-powered conversation and revenue intelligence platform built for SME and mid-market revenue teams. It captures sales conversations by joining calls across Zoom, Google Meet, and Microsoft Teams, and also handles phone calls, then automatically transcribes and analyzes the audio. From each recorded conversation, Rafiki generates meeting summaries, follow-up email drafts, and call scores aligned to popular sales methodologies such as MEDDIC and BANT. Beyond individual call notes, the platform rolls conversation signals up into deal- and pipeline-level views so managers can spot risks and coaching opportunities across the team. It integrates with CRMs including Salesforce, HubSpot, Zoho, and Pipedrive to sync notes and extracted fields, reducing manual data entry for reps. Rafiki also offers AI role play for rep training and a natural-language query tool ("Ask Rafiki") for interrogating call data. It is aimed at sales leaders, account executives, SDRs, customer success managers, and frontline managers who want conversation intelligence and coaching at a lower price point than large enterprise suites. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Allego is a free tier with paid upgrades (freemium); Rafiki is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Allego | Rafiki |
|---|---|---|
| Core capability | Automated call recording and multilingual transcription | Records and transcribes calls across Zoom, Google Meet, Teams, and phone |
| Standout feature | Searchable transcripts surfacing pricing, competitor, and objection mentions | AI-generated meeting summaries and follow-up email drafts |
| Team usage | Call scoring and creation of showreels from top-performing calls | Call scoring against MEDDIC and BANT frameworks |
| Integrations | Integration with coaching, learning, and practice modules | Deal and pipeline-level conversation analysis |
| Languages & capture | Deal intelligence with CRM context and momentum warning signals | CRM integrations with Salesforce, HubSpot, Zoho, and Pipedrive |
| Best-fit workflow | Automated call recording and multilingual transcription | AI role play for rep training and a natural-language 'Ask Rafiki' query tool |
Allego
Choose Allego if you need coaching reps using insights and showreels drawn from real calls — strengths include conversation intelligence is unified with coaching and enablement workflows.
Rafiki
Choose Rafiki if you need automatically capturing notes and action items from sales calls — strengths include combines note-taking, coaching, and revenue intelligence in one platform.
Allego
Rafiki
It depends on your workflow. Allego is strong for coaching reps using insights and showreels drawn from real calls, while Rafiki is strong for automatically capturing notes and action items from sales calls. Both transcribe and summarize meetings.
Allego is a free tier with paid upgrades and Rafiki is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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