Alice Recorder: Privacy-focused iOS and web recorder that transcribes meetings and interviews in 100+ languages with AI summarization. Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Alice Recorder when journalists and legal professionals needing secure, verified transcripts matters most, and Eleveo when quality management and agent coaching from analyzed conversations matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Privacy-focused iOS and web recorder that transcribes meetings and interviews in 100+ languages with AI summarization.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
Alice Recorder, from AliceApp (aliceapp.ai), is a secure audio recording and transcription tool available as a native iOS app and a web application. Users record interviews, lectures, meetings, or field notes and receive searchable transcripts, with the company highlighting fast file uploads and transcription across 100+ languages and dialects. Beyond raw transcription, Alice integrates with Claude AI to analyze transcripts and produce summaries and workflow automations, so a recorded meeting can be turned into structured notes and follow-ups. The product emphasizes privacy and security as a core differentiator, stating no analytics or tracking, no use of customer content for AI training, signal-level encryption, optional auto-delete scheduling for recordings, and enterprise compliance with HIPAA, SOC 2, GDPR, and CCPA. It supports a wide range of export formats including PDF, DOCX, TXT, SRT, VTT, JSON, CSV, HTML, and media files, and connects to tools such as Slack, Notion, Dropbox, Gmail, OneDrive, Salesforce, and HubSpot. Alice positions itself for journalists, legal professionals, and universities who need verified transcripts and strict data handling. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Alice Recorder is a free tier with paid upgrades (freemium); Eleveo is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Alice Recorder | Eleveo |
|---|---|---|
| Core capability | Records and transcribes meetings, interviews, and lectures in 100+ languages | AI speech analytics with continuous speech-to-text transcription |
| Standout feature | Claude AI integration for transcript analysis, summaries, and automations | Omnichannel media capture (voice, video, and screen recording) |
| Team usage | Privacy-first design: no tracking, no training on user content, signal-level encryption | Automated call summaries with highlights, topics, and next steps |
| Integrations | Enterprise compliance (HIPAA, SOC 2, GDPR, CCPA) and auto-delete scheduling | Sentiment detection and conversation categorization across interactions |
| Languages & capture | Wide export options (PDF, DOCX, TXT, SRT, VTT, JSON, CSV, HTML, audio/video) | Workforce management with AI forecasting and agent scheduling |
| Best-fit workflow | Integrations with Slack, Notion, Dropbox, Gmail, OneDrive, Salesforce, and HubSpot | Compliance tooling for GDPR, PCI-DSS, and TCPA |
Alice Recorder
Choose Alice Recorder if you need journalists and legal professionals needing secure, verified transcripts — strengths include strong privacy and compliance posture for sensitive recordings.
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Alice Recorder
Eleveo
It depends on your workflow. Alice Recorder is strong for journalists and legal professionals needing secure, verified transcripts, while Eleveo is strong for recording and transcribing customer service and sales calls at scale. Both transcribe and summarize meetings.
Alice Recorder is a free tier with paid upgrades and Eleveo is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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