Akkadu: Akkadu is an AI-powered platform that delivers real-time live captions, subtitles, and remote simultaneous interpretation in 90+ languages for events, meetings, and video content. MiaRec: MiaRec is an AI-powered call recording, transcription, and conversation intelligence platform for contact centers. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Akkadu when adding multilingual live captions and subtitles to conferences, webinars, and hybrid events matters most, and MiaRec when compliance teams recording and redacting calls to meet pci/pii/phi requirements matters most. Run both through a week of actual calls to see which suits your workflow.
Akkadu is an AI-powered platform that delivers real-time live captions, subtitles, and remote simultaneous interpretation in 90+ languages for events, meetings, and video content.
MiaRec is an AI-powered call recording, transcription, and conversation intelligence platform for contact centers.
Akkadu, built by Akkadu Technology, is a platform for breaking down language barriers in live and recorded settings. It listens to a speaker's audio and produces real-time AI live captions and subtitles in more than 90 languages, and can deliver an AI voice translation that voices a speaker's words in another language. Beyond automated transcription and translation, Akkadu also offers remote simultaneous interpretation (RSI), connecting human interpreters to events, plus human live captioning for higher-accuracy needs. It is available as a desktop and web-based application and is designed to work alongside common video conferencing tools such as Zoom, Microsoft Teams, Webex, and Google Meet, as well as on-site and hybrid events. The company states it does not store voice data and gives users control to delete transcripts. Akkadu targets event organizers, conferences, corporate meetings, universities, content creators, and language service providers who need multilingual accessibility. It is offered on a pay-as-you-go hourly model with a free limited demo tier.
Best suited for
MiaRec is a contact center intelligence platform built around compliant call recording, automatic speech-to-text transcription, and AI-driven conversation analytics. It captures voice interactions and can transcribe up to 100% of calls, automatically detecting and transcribing multiple languages within a single conversation. From those transcripts it generates structured call summaries, sentiment scores, and topic tags, and powers automated quality management (Auto QA) that evaluates interactions instead of relying on manual sampling. The platform also offers customer experience and revenue intelligence, screen recording, live monitoring, and automatic redaction of sensitive data such as card numbers, SSNs, and emails to support PCI DSS and PII/PHI compliance. It includes role-based access control, multi-tenant architecture, customizable retention policies, and API integration, and provides a tested integration for capturing Microsoft Teams contact center and back-office calls. MiaRec is aimed at contact center leaders, quality and compliance teams, sales managers, and customer service operations that need full visibility into recorded conversations rather than ad hoc sampling.
Best suited for
Akkadu is a free tier with paid upgrades (freemium); MiaRec is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Akkadu | MiaRec |
|---|---|---|
| Core capability | Real-time AI live captions and subtitles in 90+ languages | Automatic speech-to-text transcription of up to 100% of calls with multi-language detection |
| Standout feature | AI voice translation that voices a speaker into another language | AI-generated call summaries, sentiment scoring, and topic/conversation tagging |
| Team usage | Remote simultaneous interpretation (RSI) with human interpreters | Automated quality management (Auto QA) that evaluates every interaction |
| Integrations | Human live captioning option for higher accuracy | Automatic redaction of sensitive data (card numbers, SSNs, emails) for PCI/PII/PHI compliance |
| Languages & capture | Works with Zoom, Microsoft Teams, Webex, and Google Meet plus on-site/hybrid events | Live call monitoring and screen recording |
| Best-fit workflow | Custom glossaries and accent recognition to improve accuracy | Microsoft Teams integration plus API access, multi-tenant architecture, and role-based access control |
Akkadu
Choose Akkadu if you need adding multilingual live captions and subtitles to conferences, webinars, and hybrid events — strengths include covers 90+ languages across captions, subtitles, interpretation, and voice translation.
MiaRec
Choose MiaRec if you need contact centers transcribing and analyzing customer calls for quality assurance and coaching — strengths include transcribes and analyzes the full volume of calls rather than relying on manual sampling.
Akkadu
MiaRec
It depends on your workflow. Akkadu is strong for adding multilingual live captions and subtitles to conferences, webinars, and hybrid events, while MiaRec is strong for contact centers transcribing and analyzing customer calls for quality assurance and coaching. Both transcribe and summarize meetings.
Akkadu is a free tier with paid upgrades and MiaRec is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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