Airspeed: Sales conversation intelligence and coaching platform (formerly Glyphic) that records and analyzes calls, scores reps, and keeps CRM data in sync. Omind: Omind is an AI quality management platform that automatically transcribes, analyzes, and scores 100% of contact center calls and chats for compliance and agent performance. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Airspeed when revenue teams wanting every call scored and connected to account history matters most, and Omind when monitoring conversations for hipaa, pci, and other compliance requirements in real time matters most. Try them side by side on real calls before deciding — needs vary by team.
Sales conversation intelligence and coaching platform (formerly Glyphic) that records and analyzes calls, scores reps, and keeps CRM data in sync.
Omind is an AI quality management platform that automatically transcribes, analyzes, and scores 100% of contact center calls and chats for compliance and agent performance.
Airspeed, formerly known as Glyphic, is a sales conversation intelligence and revenue-team platform that records, transcribes, and analyzes calls and connects them with email and ticket history into a persistent memory of each customer account. It integrates with meeting platforms such as Zoom and Teams to capture conversations, then surfaces key themes, generates pre-call and post-call intelligence, and provides contextual answers about accounts grounded in actual interactions. For coaching, Airspeed identifies coachable moments with specific post-call scorecards, tracks metrics like talk-to-listen ratio against team benchmarks, delivers automated coaching plans before standups, and offers a practice simulator with buyer personas to build specific skills such as pricing-objection handling and champion building. It scores live calls during conversations and tracks rep improvement over time. On the workflow side, Airspeed auto-syncs data to Salesforce, HubSpot, and Outreach, works within Gmail, Outlook, and Slack, and uses agents that detect signals like champion changes or stalled deals to draft outreach for rep approval and maintain CRM hygiene. The company is based in London and New York and rebranded from Glyphic to Airspeed in 2026; it is a live, operating product. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Omind is a unified AI customer experience platform whose AI Quality Management System (AI QMS) is purpose-built for contact centers and BPOs. Instead of manually sampling a few interactions, its speech analytics engine uses AI and natural language processing to automatically transcribe, interpret, and score every voice and non-voice interaction, including calls, chat, and email. It analyzes not only the words spoken but also tone, pacing, and emotional context to detect customer sentiment, surface compliance risks, and flag conversations needing attention in real time. Teams configure customizable audit scorecards aligned to their own processes, while automated audit assignment helps distribute evaluations and reduce evaluator bias. Live alerts, whisper coaching, and escalation triggers support agents during active calls, and the platform connects with existing CRM, CCaaS, and ticketing systems. Omind also offers related modules such as Voice AI, Chat AI, an Accent Harmonizer, and the Arya analytics assistant. It is aimed at enterprise contact center, CX, and quality assurance leaders rather than individual users.
Best suited for
Airspeed is a free tier with paid upgrades (freemium); Omind is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Airspeed | Omind |
|---|---|---|
| Core capability | Call and meeting recording with transcription via Zoom, Teams, and other platforms | AI speech analytics that automatically transcribes and scores 100% of voice and non-voice interactions |
| Standout feature | Persistent customer memory linking calls, emails, and tickets | Sentiment and emotion detection analyzing tone, pacing, and context |
| Team usage | Pre-call and post-call AI intelligence and key-theme extraction | Compliance monitoring with real-time risk flagging and automated checks |
| Integrations | Rep coaching with post-call scorecards, talk-to-listen benchmarks, and coaching plans | Customizable audit scorecards and automated, bias-reducing audit assignment |
| Languages & capture | Skill tracking on specific competencies plus a roleplay simulator with buyer personas | Real-time agent assist with live alerts, whisper coaching, and escalation triggers |
| Best-fit workflow | Live call scoring during conversations | Integrations with existing CRM, CCaaS, and ticketing systems |
Airspeed
Choose Airspeed if you need revenue teams wanting every call scored and connected to account history — strengths include combines conversation intelligence with structured rep scorecards and skill tracking.
Omind
Choose Omind if you need automatically auditing and scoring every contact center call and chat for quality assurance — strengths include audits 100% of interactions automatically instead of manual sampling, with full transcription and scoring.
Airspeed
Omind
It depends on your workflow. Airspeed is strong for revenue teams wanting every call scored and connected to account history, while Omind is strong for automatically auditing and scoring every contact center call and chat for quality assurance. Both transcribe and summarize meetings.
Airspeed is a free tier with paid upgrades and Omind is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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