Airepoto: Korean AI meeting documentation platform by RSUPPORT that records, transcribes with speaker separation, and summarizes meetings across Zoom, Teams, and Google Meet. Uniphore: Uniphore is an enterprise conversational AI and customer service analytics platform that records, transcribes, and analyzes voice and digital interactions for real-time agent assist, conversation intelligence, and automated quality assurance. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Airepoto when korean enterprises documenting zoom, teams, or google meet meetings matters most, and Uniphore when qa and supervisor teams automating call scoring, coaching, and compliance monitoring across all interactions matters most. Run both through a week of actual calls to see which suits your workflow.
Korean AI meeting documentation platform by RSUPPORT that records, transcribes with speaker separation, and summarizes meetings across Zoom, Teams, and Google Meet.
Uniphore is an enterprise conversational AI and customer service analytics platform that records, transcribes, and analyzes voice and digital interactions for real-time agent assist, conversation intelligence, and automated quality assurance.
Airepoto (AI레포토) is an AI meeting documentation platform developed by RSUPPORT Co., Ltd., a South Korean software company based in Seoul. It automatically records, transcribes, and summarizes meetings, marketed as the easiest way to capture meeting content so participants can focus on the discussion. Airepoto converts recorded audio files in formats such as m4a and mp4 into text and produces summaries, with AI that distinguishes speakers by analyzing voice characteristics and speech patterns and can learn to recognize the voices of frequent meeting participants over time. Its summarization understands sentence flow and context to extract important keywords, decisions, and action items, and it can generate either detailed or key-point versions of meeting notes. The platform integrates with Zoom, Microsoft Teams, and Google Meet via bot attendance for online meetings, and also handles offline meetings recorded on smartphones or camcorders as well as pre-existing audio files. Airepoto provides real-time collaborative editing of transcripts and is available through both web access and mobile apps on iOS and Android, where a single button starts recording a meeting or lecture. Backed by RSUPPORT's enterprise software experience, it emphasizes security with ISO/IEC 27001 compliance and AES-256 encryption, and states that user data is not used to train AI models. The service is currently operating with free and paid plans. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Uniphore is an enterprise Business AI platform built for contact centers and customer service operations. Its customer service suite captures and records voice and screen interactions, then applies speech-to-text and natural language processing to transcribe and analyze conversations. The Conversation Insights Agent uses generative AI to analyze 100% of customer calls, producing conversation summaries, sentiment analysis, and topic/call-driver detection, and lets users query insights in natural language without predefined keyword lists. Its Real-Time Agent Assist surfaces in-the-moment guidance and knowledge during live calls and automates after-call work such as wrap-up summaries. The platform also automates quality assurance across every call rather than relying on random sampling or manual scorecards, flagging coaching needs and compliance gaps. The Communication Recording Agent provides multi-channel audio capture, transcription, and built-in compliance controls (MiFID II, Dodd-Frank, PCI DSS, GDPR). It targets contact center leaders, QA managers, supervisors, and operations teams. Uniphore is established, with documented enterprise deployments and industry analyst recognition.
Best suited for
Airepoto is a free tier with paid upgrades (freemium); Uniphore is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Airepoto | Uniphore |
|---|---|---|
| Core capability | Automatic recording, transcription, and summarization of meetings | Real-time call transcription and live agent assist with in-the-moment guidance |
| Standout feature | Speaker separation that can learn recurring participants' voices | Generative-AI conversation intelligence analyzing 100% of calls for summaries, sentiment, and call drivers |
| Team usage | Detailed and key-point summary modes with keyword and action-item extraction | Automated quality assurance across all interactions without random sampling or manual scorecards |
| Integrations | Bot integration with Zoom, Microsoft Teams, and Google Meet | Multi-channel voice and screen recording with transcription in supported languages |
| Languages & capture | Support for offline recordings and existing audio files | Natural language querying of conversation insights without keyword lists or tags |
| Best-fit workflow | Web and mobile apps with real-time collaborative transcript editing | Automated after-call work (ACW) summaries and post-call task automation |
Airepoto
Choose Airepoto if you need korean enterprises documenting zoom, teams, or google meet meetings — strengths include built by rsupport, an established korean enterprise software vendor.
Uniphore
Choose Uniphore if you need contact centers transcribing and analyzing every customer call to uncover call drivers and sentiment trends — strengths include analyzes 100% of conversations rather than a sampled subset, improving qa and compliance coverage.
Airepoto
Uniphore
It depends on your workflow. Airepoto is strong for korean enterprises documenting zoom, teams, or google meet meetings, while Uniphore is strong for contact centers transcribing and analyzing every customer call to uncover call drivers and sentiment trends. Both transcribe and summarize meetings.
Airepoto is a free tier with paid upgrades and Uniphore is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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