Airepoto: Korean AI meeting documentation platform by RSUPPORT that records, transcribes with speaker separation, and summarizes meetings across Zoom, Teams, and Google Meet. Omind: Omind is an AI quality management platform that automatically transcribes, analyzes, and scores 100% of contact center calls and chats for compliance and agent performance. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Airepoto when korean enterprises documenting zoom, teams, or google meet meetings matters most, and Omind when monitoring conversations for hipaa, pci, and other compliance requirements in real time matters most. Run both through a week of actual calls to see which suits your workflow.
Korean AI meeting documentation platform by RSUPPORT that records, transcribes with speaker separation, and summarizes meetings across Zoom, Teams, and Google Meet.
Omind is an AI quality management platform that automatically transcribes, analyzes, and scores 100% of contact center calls and chats for compliance and agent performance.
Airepoto (AI레포토) is an AI meeting documentation platform developed by RSUPPORT Co., Ltd., a South Korean software company based in Seoul. It automatically records, transcribes, and summarizes meetings, marketed as the easiest way to capture meeting content so participants can focus on the discussion. Airepoto converts recorded audio files in formats such as m4a and mp4 into text and produces summaries, with AI that distinguishes speakers by analyzing voice characteristics and speech patterns and can learn to recognize the voices of frequent meeting participants over time. Its summarization understands sentence flow and context to extract important keywords, decisions, and action items, and it can generate either detailed or key-point versions of meeting notes. The platform integrates with Zoom, Microsoft Teams, and Google Meet via bot attendance for online meetings, and also handles offline meetings recorded on smartphones or camcorders as well as pre-existing audio files. Airepoto provides real-time collaborative editing of transcripts and is available through both web access and mobile apps on iOS and Android, where a single button starts recording a meeting or lecture. Backed by RSUPPORT's enterprise software experience, it emphasizes security with ISO/IEC 27001 compliance and AES-256 encryption, and states that user data is not used to train AI models. The service is currently operating with free and paid plans. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Omind is a unified AI customer experience platform whose AI Quality Management System (AI QMS) is purpose-built for contact centers and BPOs. Instead of manually sampling a few interactions, its speech analytics engine uses AI and natural language processing to automatically transcribe, interpret, and score every voice and non-voice interaction, including calls, chat, and email. It analyzes not only the words spoken but also tone, pacing, and emotional context to detect customer sentiment, surface compliance risks, and flag conversations needing attention in real time. Teams configure customizable audit scorecards aligned to their own processes, while automated audit assignment helps distribute evaluations and reduce evaluator bias. Live alerts, whisper coaching, and escalation triggers support agents during active calls, and the platform connects with existing CRM, CCaaS, and ticketing systems. Omind also offers related modules such as Voice AI, Chat AI, an Accent Harmonizer, and the Arya analytics assistant. It is aimed at enterprise contact center, CX, and quality assurance leaders rather than individual users.
Best suited for
Airepoto is a free tier with paid upgrades (freemium); Omind is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Airepoto | Omind |
|---|---|---|
| Core capability | Automatic recording, transcription, and summarization of meetings | AI speech analytics that automatically transcribes and scores 100% of voice and non-voice interactions |
| Standout feature | Speaker separation that can learn recurring participants' voices | Sentiment and emotion detection analyzing tone, pacing, and context |
| Team usage | Detailed and key-point summary modes with keyword and action-item extraction | Compliance monitoring with real-time risk flagging and automated checks |
| Integrations | Bot integration with Zoom, Microsoft Teams, and Google Meet | Customizable audit scorecards and automated, bias-reducing audit assignment |
| Languages & capture | Support for offline recordings and existing audio files | Real-time agent assist with live alerts, whisper coaching, and escalation triggers |
| Best-fit workflow | Web and mobile apps with real-time collaborative transcript editing | Integrations with existing CRM, CCaaS, and ticketing systems |
Airepoto
Choose Airepoto if you need korean enterprises documenting zoom, teams, or google meet meetings — strengths include built by rsupport, an established korean enterprise software vendor.
Omind
Choose Omind if you need automatically auditing and scoring every contact center call and chat for quality assurance — strengths include audits 100% of interactions automatically instead of manual sampling, with full transcription and scoring.
Airepoto
Omind
It depends on your workflow. Airepoto is strong for korean enterprises documenting zoom, teams, or google meet meetings, while Omind is strong for automatically auditing and scoring every contact center call and chat for quality assurance. Both transcribe and summarize meetings.
Airepoto is a free tier with paid upgrades and Omind is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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