Airepoto: Korean AI meeting documentation platform by RSUPPORT that records, transcribes with speaker separation, and summarizes meetings across Zoom, Teams, and Google Meet. CallMiner: CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Airepoto when korean enterprises documenting zoom, teams, or google meet meetings matters most, and CallMiner when compliance and risk teams flagging regulatory or fraud issues across all customer calls matters most. Run both through a week of actual calls to see which suits your workflow.
Korean AI meeting documentation platform by RSUPPORT that records, transcribes with speaker separation, and summarizes meetings across Zoom, Teams, and Google Meet.
CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance.
Airepoto (AI레포토) is an AI meeting documentation platform developed by RSUPPORT Co., Ltd., a South Korean software company based in Seoul. It automatically records, transcribes, and summarizes meetings, marketed as the easiest way to capture meeting content so participants can focus on the discussion. Airepoto converts recorded audio files in formats such as m4a and mp4 into text and produces summaries, with AI that distinguishes speakers by analyzing voice characteristics and speech patterns and can learn to recognize the voices of frequent meeting participants over time. Its summarization understands sentence flow and context to extract important keywords, decisions, and action items, and it can generate either detailed or key-point versions of meeting notes. The platform integrates with Zoom, Microsoft Teams, and Google Meet via bot attendance for online meetings, and also handles offline meetings recorded on smartphones or camcorders as well as pre-existing audio files. Airepoto provides real-time collaborative editing of transcripts and is available through both web access and mobile apps on iOS and Android, where a single button starts recording a meeting or lecture. Backed by RSUPPORT's enterprise software experience, it emphasizes security with ISO/IEC 27001 compliance and AES-256 encryption, and states that user data is not used to train AI models. The service is currently operating with free and paid plans. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CallMiner is an enterprise speech and conversation analytics platform, built around its Eureka product, that captures and analyzes customer interactions across voice and digital channels. It records and transcribes calls into text, then applies acoustic and linguistic AI to surface sentiment, emotion, intent, and behavioral signals — quantifying frustration, effort, satisfaction, and confidence rather than sampling a fraction of conversations. Designed for contact centers and large enterprises, it spans modules for analysis, automated agent scoring and coaching, real-time guidance during live calls, automated redaction of sensitive data, multilingual translation, and interactive dashboards. CallMiner ingests voice, chat, email, surveys, social media, and screen recordings, applying scoring models to isolate compliance risks, fraud, quality issues, and sales outcomes. It also includes generative and agentic AI features such as automatic category creation, contact summarization, and natural-language discovery. The platform is used across healthcare, finance, retail, insurance, and BPO sectors, and was named a leader in The Forrester Wave: Conversation Intelligence Solutions for Contact Centers, Q2 2025.
Best suited for
Airepoto is a free tier with paid upgrades (freemium); CallMiner is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Airepoto | CallMiner |
|---|---|---|
| Core capability | Automatic recording, transcription, and summarization of meetings | Automatic transcription of voice and digital interactions across multiple languages |
| Standout feature | Speaker separation that can learn recurring participants' voices | Acoustic and linguistic sentiment and emotion analysis (frustration, satisfaction, effort) |
| Team usage | Detailed and key-point summary modes with keyword and action-item extraction | Real-time agent guidance and alerts during live calls plus post-call analysis |
| Integrations | Bot integration with Zoom, Microsoft Teams, and Google Meet | Automated redaction of sensitive numeric data for compliance and security |
| Languages & capture | Support for offline recordings and existing audio files | Automated scoring and quality management for compliance, performance, and sales |
| Best-fit workflow | Web and mobile apps with real-time collaborative transcript editing | Omnichannel coverage: voice, chat, email, surveys, social, and screen recordings |
Airepoto
Choose Airepoto if you need korean enterprises documenting zoom, teams, or google meet meetings — strengths include built by rsupport, an established korean enterprise software vendor.
CallMiner
Choose CallMiner if you need contact centers monitoring agent performance and automating quality scoring and coaching — strengths include analyzes 100% of interactions rather than a sampled subset, reducing blind spots.
Airepoto
CallMiner
It depends on your workflow. Airepoto is strong for korean enterprises documenting zoom, teams, or google meet meetings, while CallMiner is strong for contact centers monitoring agent performance and automating quality scoring and coaching. Both transcribe and summarize meetings.
Airepoto is a free tier with paid upgrades and CallMiner is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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