Aiko: On-device AI transcription app for Mac, iOS, and visionOS that converts lecture and meeting audio to text privately. MaestroQA: MaestroQA is a customer-support QA platform that transcribes and analyzes calls, chats, and emails to power scorecards, coaching, and conversation analytics. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aiko when transcribing recorded lectures into searchable text for studying matters most, and MaestroQA when auto-reviewing entire conversation volumes for compliance and risk monitoring matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
On-device AI transcription app for Mac, iOS, and visionOS that converts lecture and meeting audio to text privately.
MaestroQA is a customer-support QA platform that transcribes and analyzes calls, chats, and emails to power scorecards, coaching, and conversation analytics.
Aiko is a native transcription app for macOS, iOS, and visionOS, developed by Sindre Sorhus, that converts speech to text from meetings, lectures, and recordings entirely on-device. It uses OpenAI's Whisper model running locally, so audio never leaves the user's device, which makes it appealing for students and professionals with privacy requirements. Aiko transcribes both audio and video files in common formats such as .m4a, .wav, .mp3, .mp4, and .mov, and supports around 100 languages. Transcriptions can be exported in multiple formats, including JSON, CSV, and SRT subtitles, and the app includes a word-replacement feature to automatically correct recurring errors. It also integrates with Apple Shortcuts for automation workflows. Because Aiko prioritizes accuracy over speed, it does not perform live transcription while recording and currently does not include speaker detection, so it is best for transcribing recorded lectures, interviews, and meetings after the fact. The app is offered as a Universal Purchase with a free trial via TestFlight, making it a low-cost, privacy-first option for turning lecture and meeting recordings into searchable text. Pricing varies by plan. Check the official website for current pricing.
Best suited for
MaestroQA is an AI conversation-data quality platform built for customer support, contact center, and CX teams. It ingests conversation data across channels—calls, chats, emails, bots, and surveys—and turns it into QA scorecards, analytics, and coaching workflows. For voice, MaestroQA runs its own transcription built on enhanced open-source speech models, transcribing calls without per-minute charges. Transcription features include speaker diarization, redaction of sensitive customer data, custom vocabulary to capture industry-specific terms, and an interactive transcript UI that lets reviewers skip inactive periods and jump to friction points; transcripts export via S3 or CSV with speakers and timestamps. On top of transcripts, AutoQA can review entire conversation volumes and flag interactions for targeted manual QA, while conversation analytics and AskAI surface sentiment, customer concerns, and coaching opportunities. The platform integrates with helpdesk and contact-center tools such as Zendesk, Intercom, Salesforce Service Cloud, Talkdesk, Five9, and Aircall. It is aimed at QA managers, compliance officers, and support leaders at mid-market and enterprise companies.
Best suited for
Aiko is a free tier with paid upgrades (freemium); MaestroQA is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Aiko | MaestroQA |
|---|---|---|
| Core capability | Fully on-device transcription powered by a local Whisper model | Proprietary call transcription with speaker diarization across calls, chats, and emails |
| Standout feature | Support for roughly 100 languages | AutoQA to automatically review conversation volumes and flag interactions for manual QA |
| Team usage | Transcription of audio and video files in formats like m4a, wav, mp3, mp4, and mov | Redaction of sensitive customer data and custom vocabulary for industry-specific terms |
| Integrations | Export to multiple formats including JSON, CSV, and SRT subtitles | Customizable QA scorecards, coaching workflows, and calibrations |
| Languages & capture | Word-replacement feature to auto-correct common errors | Conversation analytics and AskAI (GPT-powered) for sentiment and insight surfacing |
| Best-fit workflow | Apple Shortcuts integration and Universal Purchase across Mac, iOS, and visionOS | Integrations with Zendesk, Intercom, Salesforce Service Cloud, Talkdesk, Five9, Aircall, and more |
Aiko
Choose Aiko if you need transcribing recorded lectures into searchable text for studying — strengths include strong privacy because nothing leaves the device.
MaestroQA
Choose MaestroQA if you need transcribing and scoring support calls and chats to monitor agent quality at scale — strengths include built-in transcription that processes full call volumes without per-minute usage fees.
Aiko
MaestroQA
It depends on your workflow. Aiko is strong for transcribing recorded lectures into searchable text for studying, while MaestroQA is strong for transcribing and scoring support calls and chats to monitor agent quality at scale. Both transcribe and summarize meetings.
Aiko is a free tier with paid upgrades and MaestroQA is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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