Agilotext: Agilotext is a French AI transcription platform that turns audio and video recordings into structured meeting minutes, transcripts, and summaries. QEval: QEval is an AI contact center quality assurance platform that transcribes and scores customer conversations across voice, chat, email, and SMS against customizable scorecards. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Agilotext when transcribing and summarizing meetings and conference calls into minutes matters most, and QEval when real-time compliance monitoring and de-escalation support during live customer calls matters most. Run both through a week of actual calls to see which suits your workflow.
Agilotext is a French AI transcription platform that turns audio and video recordings into structured meeting minutes, transcripts, and summaries.
QEval is an AI contact center quality assurance platform that transcribes and scores customer conversations across voice, chat, email, and SMS against customizable scorecards.
Agilotext is a French "sovereign AI" transcription service that converts audio and video into transcripts, summaries, and structured meeting minutes. Users can record directly in the browser, import audio/video files in common formats such as MP3, WAV, M4A, MP4, and WEBM, or submit a YouTube link; file-duration limits vary by plan. The platform offers speaker identification, customizable meeting-minute templates, multi-language support, anonymization, and exports to TXT, DOCX, and PDF. A Chrome extension adds voice dictation inside tools like Gmail, Outlook, ChatGPT, and LinkedIn, and mobile apps are available for iOS and Android. Workflow connections are supported through Zapier, Make, and n8n. Agilotext emphasizes privacy and compliance, with France-based hosting, a GDPR framework, and reports generated using Mistral AI. It is aimed at professionals who need accurate written records of conversations, including physicians, lawyers, HR managers, consultants, and business teams handling meetings, interviews, and consultations.
Best suited for
QEval, built by Etech Global Services, is an AI-powered contact center quality assurance and performance management platform. It automatically transcribes recorded and live customer interactions across voice, chat, email, and SMS channels, then applies speech analytics, sentiment detection, and topic classification to evaluate every conversation against customizable quality scorecards rather than a small manual sample. Built for contact center QA teams, compliance officers, and operations leaders, it converts interactions into searchable transcripts in near real time, scoring both human and AI agents. QEval includes real-time agent assist that surfaces compliance prompts and de-escalation guidance during live calls, automated PCI/HIPAA/GDPR compliance monitoring with PHI/PII redaction, and coaching workflows with analytics and gamification to drive agent improvement. A flexible scorecard builder supports numeric, weighted, blind, and holistic scoring formats. Distinct from generic LLM wrappers, QEval emphasizes a proprietary multi-expert evaluation architecture, vendor-neutral scoring of third-party AI agents, and a roughly 30-day deployment timeline aimed at enterprise contact centers.
Best suited for
Agilotext is a free tier with paid upgrades (freemium); QEval is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Agilotext | QEval |
|---|---|---|
| Core capability | Automatic audio/video transcription with speaker identification | Automated transcription of recorded and live calls into searchable text via speech analytics |
| Standout feature | In-browser recording plus file and YouTube-link import | Customizable quality scorecards (numeric, weighted, blind, and holistic scoring formats) |
| Team usage | Customizable meeting-minute templates and AI summaries | Evaluation across 100% of voice, chat, email, and SMS interactions instead of manual samples |
| Integrations | Multi-language support and content anonymization | Real-time agent assist with live compliance prompts and de-escalation guidance |
| Languages & capture | Exports to TXT, DOCX, and PDF formats | Compliance monitoring for PCI, HIPAA, and GDPR with PHI/PII redaction |
| Best-fit workflow | Chrome extension for voice dictation in Gmail, Outlook, and other apps | Scoring of both human agents and third-party AI agents, plus coaching, analytics, and gamification |
Agilotext
Choose Agilotext if you need transcribing and summarizing meetings and conference calls into minutes — strengths include france-hosted with a gdpr-compliant, privacy-focused approach.
QEval
Choose QEval if you need automating quality monitoring and scoring of agent customer interactions at scale — strengths include transcribes and analyzes 100% of interactions across multiple channels rather than a sampled subset.
Agilotext
QEval
It depends on your workflow. Agilotext is strong for transcribing and summarizing meetings and conference calls into minutes, while QEval is strong for automating quality monitoring and scoring of agent customer interactions at scale. Both transcribe and summarize meetings.
Agilotext is a free tier with paid upgrades and QEval is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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