Agilotext: Agilotext is a French AI transcription platform that turns audio and video recordings into structured meeting minutes, transcripts, and summaries. Cresta: Enterprise contact-center AI platform combining real-time agent assist, autonomous AI agents, and conversation intelligence. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Agilotext when transcribing and summarizing meetings and conference calls into minutes matters most, and Cresta when analyzing every interaction to identify behaviors that drive outcomes matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Agilotext is a French AI transcription platform that turns audio and video recordings into structured meeting minutes, transcripts, and summaries.
Enterprise contact-center AI platform combining real-time agent assist, autonomous AI agents, and conversation intelligence.
Agilotext is a French "sovereign AI" transcription service that converts audio and video into transcripts, summaries, and structured meeting minutes. Users can record directly in the browser, import audio/video files in common formats such as MP3, WAV, M4A, MP4, and WEBM, or submit a YouTube link; file-duration limits vary by plan. The platform offers speaker identification, customizable meeting-minute templates, multi-language support, anonymization, and exports to TXT, DOCX, and PDF. A Chrome extension adds voice dictation inside tools like Gmail, Outlook, ChatGPT, and LinkedIn, and mobile apps are available for iOS and Android. Workflow connections are supported through Zapier, Make, and n8n. Agilotext emphasizes privacy and compliance, with France-based hosting, a GDPR framework, and reports generated using Mistral AI. It is aimed at professionals who need accurate written records of conversations, including physicians, lawyers, HR managers, consultants, and business teams handling meetings, interviews, and consultations.
Best suited for
Cresta is an enterprise customer-experience AI platform that unifies human and AI agents across voice and digital channels. It captures conversations through integrations with major contact-center systems such as Genesys, NICE, Salesforce, Twilio, and Amazon Connect, then analyzes those interactions at scale to surface behavioral insights and deliver real-time guidance. Its Agent Assist listens to live conversations and provides agents with in-the-moment suggestions, knowledge, and next-best actions, while a Knowledge Agent proactively surfaces context-aware answers without manual prompting. Cresta's conversation intelligence analyzes 100% of interactions to identify the behaviors that drive outcomes, and its automated quality management scores conversations across the board so supervisors gain visibility without manual sampling. The platform also offers autonomous AI agents that can resolve customer conversations end to end, plus an Agent Operations Center that gives supervisors real-time visibility and intervention tools across both human and AI-led conversations. Cresta is built for large enterprise contact centers in industries such as financial services, travel and hospitality, telecommunications, insurance, and healthcare that need real-time assistance, coaching, and analytics at scale. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Agilotext is a free tier with paid upgrades (freemium); Cresta is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Agilotext | Cresta |
|---|---|---|
| Core capability | Automatic audio/video transcription with speaker identification | Real-time Agent Assist with live suggestions and knowledge |
| Standout feature | In-browser recording plus file and YouTube-link import | Conversation intelligence analyzing 100% of interactions |
| Team usage | Customizable meeting-minute templates and AI summaries | Automated quality management and scoring across all calls |
| Integrations | Multi-language support and content anonymization | Knowledge Agent that proactively surfaces context-aware answers |
| Languages & capture | Exports to TXT, DOCX, and PDF formats | Autonomous AI agents for end-to-end conversation resolution |
| Best-fit workflow | Chrome extension for voice dictation in Gmail, Outlook, and other apps | Integrations with Genesys, NICE, Salesforce, Twilio, and Amazon Connect |
Agilotext
Choose Agilotext if you need transcribing and summarizing meetings and conference calls into minutes — strengths include france-hosted with a gdpr-compliant, privacy-focused approach.
Cresta
Choose Cresta if you need assisting contact-center agents in real time during customer conversations — strengths include delivers real-time guidance during live conversations, not just post-call review.
Agilotext
Cresta
It depends on your workflow. Agilotext is strong for transcribing and summarizing meetings and conference calls into minutes, while Cresta is strong for assisting contact-center agents in real time during customer conversations. Both transcribe and summarize meetings.
Agilotext is a free tier with paid upgrades and Cresta is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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