Adobe Podcast: A web-based Adobe studio that records and transcribes audio, then lets you edit it by editing the transcript text. Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Adobe Podcast when transcribing a recorded interview or conversation and editing it down by editing the text matters most, and Convin when coaching agents with real-time cues and post-call scoring matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
A web-based Adobe studio that records and transcribes audio, then lets you edit it by editing the transcript text.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
Adobe Podcast is a browser-based audio recording, transcription, and editing tool from Adobe. Its Studio records high-quality audio solo or with remote guests, capturing each participant as an individual track, then transcribes every word using the same transcription engine as Adobe Premiere Pro. The result is a text-based editing workflow: once a recording is transcribed, you cut, copy, paste, and delete words in the transcript and the corresponding audio (or video) is edited to match, so you edit sound like a document. It supports speaker detection to automatically label different speakers in the transcript. Beyond editing, it includes Enhance Speech to remove background noise and echo, and Mic Check, an AI analysis that diagnoses microphone problems before recording. It is aimed primarily at podcasters and creators producing spoken-word audio and video, but its transcription, speaker labeling, and voice-to-text capabilities make it usable for turning any recorded conversation into editable text. Adobe Podcast runs in the browser, with full Studio recording and editing officially supported in desktop Google Chrome.
Best suited for
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Adobe Podcast is a free tier with paid upgrades (freemium); Convin is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Adobe Podcast | Convin |
|---|---|---|
| Core capability | Word-for-word transcription using the same engine as Adobe Premiere Pro | Automatic recording and transcription of calls, chats, and emails |
| Standout feature | Text-based audio/video editing: delete transcript text to cut the corresponding media | AI call scoring for quality, sentiment, and compliance |
| Team usage | Speaker detection to automatically identify and label speakers in the transcript | Real-time agent coaching cues and live assistance |
| Integrations | Studio recording of solo or remote-guest sessions with each participant on a separate track | Searchable conversation library with buying-signal and objection detection |
| Languages & capture | Enhance Speech to remove background noise and echo from voice recordings | Role-based dashboards for agents, managers, and leaders |
| Best-fit workflow | Mic Check AI analysis to diagnose microphone issues before recording | Automatic recording and transcription of calls, chats, and emails |
Adobe Podcast
Choose Adobe Podcast if you need transcribing a recorded interview or conversation and editing it down by editing the text — strengths include transcript-driven editing makes cutting and rearranging spoken audio fast and intuitive.
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Adobe Podcast
Convin
It depends on your workflow. Adobe Podcast is strong for transcribing a recorded interview or conversation and editing it down by editing the text, while Convin is strong for automating quality assurance across all contact-center interactions. Both transcribe and summarize meetings.
Adobe Podcast is a free tier with paid upgrades and Convin is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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