Adobe Podcast: A web-based Adobe studio that records and transcribes audio, then lets you edit it by editing the transcript text. AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Adobe Podcast when transcribing a recorded interview or conversation and editing it down by editing the text matters most, and AmplifAI when surfacing customer sentiment, intent, and root-cause insights from conversation transcripts matters most. Run both through a week of actual calls to see which suits your workflow.
A web-based Adobe studio that records and transcribes audio, then lets you edit it by editing the transcript text.
AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.
Adobe Podcast is a browser-based audio recording, transcription, and editing tool from Adobe. Its Studio records high-quality audio solo or with remote guests, capturing each participant as an individual track, then transcribes every word using the same transcription engine as Adobe Premiere Pro. The result is a text-based editing workflow: once a recording is transcribed, you cut, copy, paste, and delete words in the transcript and the corresponding audio (or video) is edited to match, so you edit sound like a document. It supports speaker detection to automatically label different speakers in the transcript. Beyond editing, it includes Enhance Speech to remove background noise and echo, and Mic Check, an AI analysis that diagnoses microphone problems before recording. It is aimed primarily at podcasters and creators producing spoken-word audio and video, but its transcription, speaker labeling, and voice-to-text capabilities make it usable for turning any recorded conversation into editable text. Adobe Podcast runs in the browser, with full Studio recording and editing officially supported in desktop Google Chrome.
Best suited for
AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.
Best suited for
Adobe Podcast is a free tier with paid upgrades (freemium); AmplifAI is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Adobe Podcast | AmplifAI |
|---|---|---|
| Core capability | Word-for-word transcription using the same engine as Adobe Premiere Pro | Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations |
| Standout feature | Text-based audio/video editing: delete transcript text to cut the corresponding media | Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals |
| Team usage | Speaker detection to automatically identify and label speakers in the transcript | Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics |
| Integrations | Studio recording of solo or remote-guest sessions with each participant on a separate track | Automated QA scoring conversations across channels and triggering tailored coaching |
| Languages & capture | Enhance Speech to remove background noise and echo from voice recordings | Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes |
| Best-fit workflow | Mic Check AI analysis to diagnose microphone issues before recording | Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards |
Adobe Podcast
Choose Adobe Podcast if you need transcribing a recorded interview or conversation and editing it down by editing the text — strengths include transcript-driven editing makes cutting and rearranging spoken audio fast and intuitive.
AmplifAI
Choose AmplifAI if you need automating quality assurance by transcribing and scoring customer service calls at scale — strengths include combines call transcription and conversation analytics with qa, coaching, and performance management in one platform.
Adobe Podcast
AmplifAI
It depends on your workflow. Adobe Podcast is strong for transcribing a recorded interview or conversation and editing it down by editing the text, while AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale. Both transcribe and summarize meetings.
Adobe Podcast is a free tier with paid upgrades and AmplifAI is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
More head-to-head comparisons involving Adobe Podcast and AmplifAI.
Adobe Podcast: A web-based Adobe studio that records and transcribes audio, then lets you edit it by editing the transcript text. Agaton: Stockholm-based AI conversation intelligence platform that analyzes sales and customer calls to surface buying signals, coach reps, and turn conversations into revenue insights. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
Adobe Podcast: A web-based Adobe studio that records and transcribes audio, then lets you edit it by editing the transcript text. Agent MIA: A France-hosted AI meeting assistant that records, transcribes, identifies speakers, and writes structured meeting reports you can question with cited answers. The right pick comes down to team size, budget, and the workflows you want to automate.
Adobe Podcast: A web-based Adobe studio that records and transcribes audio, then lets you edit it by editing the transcript text. Aiko: On-device AI transcription app for Mac, iOS, and visionOS that converts lecture and meeting audio to text privately. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
Adobe Podcast: A web-based Adobe studio that records and transcribes audio, then lets you edit it by editing the transcript text. Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
Adobe Podcast: A web-based Adobe studio that records and transcribes audio, then lets you edit it by editing the transcript text. Aircover: Real-time in-call AI sales coach that surfaces answers, battlecards, and CRM updates live during sales meetings. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
Adobe Podcast: A web-based Adobe studio that records and transcribes audio, then lets you edit it by editing the transcript text. Airepoto: Korean AI meeting documentation platform by RSUPPORT that records, transcribes with speaker separation, and summarizes meetings across Zoom, Teams, and Google Meet. Below, they line up on price, capture method, and how each fits a real meeting stack.
Adobe Podcast: A web-based Adobe studio that records and transcribes audio, then lets you edit it by editing the transcript text. Airspeed: Sales conversation intelligence and coaching platform (formerly Glyphic) that records and analyzes calls, scores reps, and keeps CRM data in sync. The right pick comes down to team size, budget, and the workflows you want to automate.
Adobe Podcast: A web-based Adobe studio that records and transcribes audio, then lets you edit it by editing the transcript text. Akiflow Meeting Assistant: An AI meeting assistant built into the Akiflow planner that automatically joins Zoom, Google Meet, and Microsoft Teams calls to record, transcribe with speaker identification, and summarize them. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
Adobe Podcast: A web-based Adobe studio that records and transcribes audio, then lets you edit it by editing the transcript text. Alice Recorder: Privacy-focused iOS and web recorder that transcribes meetings and interviews in 100+ languages with AI summarization. Below, they line up on price, capture method, and how each fits a real meeting stack.
Adobe Podcast: A web-based Adobe studio that records and transcribes audio, then lets you edit it by editing the transcript text. Allego: Conversation intelligence within a broader sales enablement platform that records, transcribes, and analyzes sales calls for coaching and deal insights. This comparison weighs them on pricing, features, and everyday workflow fit.
Adobe Podcast: A web-based Adobe studio that records and transcribes audio, then lets you edit it by editing the transcript text. Allo: Mobile-first AI business phone system that records and transcribes sales calls, writes follow-ups, and syncs everything to your CRM automatically. The right pick comes down to team size, budget, and the workflows you want to automate.
Adobe Podcast: A web-based Adobe studio that records and transcribes audio, then lets you edit it by editing the transcript text. Aloware: Sales engagement and contact platform with a power dialer plus AI conversation intelligence that records, transcribes, and analyzes calls for coaching. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.